Community Transport

Summary

To help people get the best out of Social Services transport can be provided to and from day centres.

Social Services has its own fleet of vehicles which are manned by Social Services staff. All these vehicles are wheelchair accessible and have the appropriate restraint equipment to ensure passenger safety. In addition Social Services contracts with a number of private transport providers and most vehicles are wheelchair accessible. All these providers have been checked to ensure that they have appropriate health and safety working practices.

Eligibility

All Social Services users have an assessment where we work out with you what services you need. If transport is part of your needs it will be written into your care plan and arrangements will be made for you to attend your centre.

Procedure

Clients are assessed by care management/clinical staff for daycare and their transport requirements. When you have agreed your needs with your care manager they will then make the necessary arrangements on your behalf.

Helplines

Social Services Transport to and from day centres within Barnsley area only -
Tel: 01226 775638
8.45 a.m - 5.00 p.m. Monday - Thursday
8.45 a.m - 4.30 p.m. Friday
Telephone messages can be left using the voicemail

Charges/Fees

The current contribution towards transport is 50 pence per journey and is payable to the day centre staff along with the charge for day care

Method of Payments Available

Cash/cheque or other arrangements as agreed withday centre..

Opening Times/Locations 

Office Staff currently based at Wellington House.
Office Hours 8.45am - 5.00pm Monday to Thursday
Friday 8.45 am - 4.30pm .
Drivers, escorts and vehicles based at Smithies Depot.

How the Customer can Help 

• By informing us of any changes to service e.g. cancellations, holiday, respite.
• Clients should be ready for pickup when the vehicle arrives.
• Clients should notify us of any compliments or complaints they may have which effects the service..
• Clients should keep their personal luggage to a minimum for the safety of passengers.

Freqently Asked Questions

Q.. Do I need to get to a bus stop to be collected?
A...No - We operate a door to door pick up service