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Building Control - How are we performing?
Building Control has a number of key service delivery targets, which we monitor on a weekly and monthly basis.
Failure to achieve our performance standards can be easily highlighted at an early stage and corrective measures can be taken,
i.e. possible relocation of work within the service at times of peak workload.
The data for applications processed is provided after a period of eight weeks from the date of submission so that the length of time taken
to process each application submitted during the week/month can be calculated.
The following shows the latest monthly performance indicators:
The following statistics show the latest telephone response times:
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