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Pavements - including Dangerous Paving

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Description

The Council, as highway authority, is responsible for the maintenance of the highway, including footways and carriageways.

Eligibility

Anyone wishing to report a problem with the highway.

Procedure

The Council carries out routine safety inspections to all its highways in accordance with a National Code of Practice. Highway safety repairs are then ordered following the inspections.

Non-dangerous defects are recorded and considered for repair from the Council's Highway Maintenance budget, these include:

paving slab movement
uneven covers
cracking
standing water
weed contamination

Any problems reported to us are inspected as soon as possible and prioritised for repair.

Helplines

Highways and Engineering General Enquiries, telephone: 01226 773555.

Opening Times/Locations

Opening Times and Locations

How can the customer help

Please provide information about the type of problem, the street name, locality and location, such as, outside number 22.

Application form references

Leaflets

Highway Maintenance Statement of Service Standards

Legislation

Highways Act 1980.

Response Times/Next Steps

Upon receipt of a report of a defect the Council will investigate the problem and decide on the speed of response required to carry out repairs.

Some repairs will be considered as urgent and will be repaired within 24 hours, while others may be considered for repair in a programme of other works.