Snow Clearance

Description

 

The Council are responsible for the maintenance of all roads in its area, with the exception of private roads, and all motorways and trunk roads, which are the responsiblity of the Highways Agency.

The Council's approach to winter maintenance is to follow a national Code of Practice in keeping major and strategic routes clear of ice by carrying out precautionary gritting and snow clearing of these routes when necessary. These major and strategic routes are known as primary routes.

The Council supplements this approach by providing grit bins at strategic locations on non-primary routes to allow self-help by motorists and pedestrians who encounter difficulties in adverse weather conditions.

In times of extreme prolonged cold weather, a contingency plan is brought into action whereby additional Council personnel assist the Service with snow clearing duties.

  

Eligibility

 

All road users.

 

Procedure

 

The decision to carry out precautionary gritting is an automatic one taken by the duty Winter Maintenance Co-ordinator and needs no input by others. If difficulties are being experienced, a request for service can be made to Highways and Engineering.

This can include a request for gritting of non-primary routes, the provision of additional grit bins or replenishing grit levels in exisiting grit bins.

Any concerns regarding the quality of service should also be referred to the Highways and Engineering Service.

 

Helplines

 

Highways and Engineering General Enquiries, telephone: 01226 773555.

Highways Agency roads (Consulting Engineers acting on their behalf) - Carillion WSP, telephone: 01924 224124.

 

Opening Times/Locations

Opening Times and Locations

How can the customer help

 

We require as much of the following information as possible to respond to your request:

• Street name and locality
• Description and detail of problem
• Your name and contact number

 

Application form references

 

Request Removal of Snow

 

Leaflets

 

A winter maintenance information leaflet is prepared each year by the Highways and Engineering Service.

 

 Legislation

 

Highways Act 1980

 

Response Times/Next Steps

 

We respond to emergency situations as a priority. All other requests for snow clearance will be prioritised and receive attention as soon as possible. We do however have to concentrate most of our efforts on keeping the busier roads open.

 

Out of Hours Procedure

 

Highways and Engineering General Enquiries, telephone: 01226 773555, open 24 hours.

  

Additional Notes

 

For more information on the Council's policy for gritting/grit bins, please clink on the link on the right hand side.

Last modified on 17/11/2008