Household Waste Collection

Summary

The Household Waste Collection service provides a wide range of waste collection and disposal services including kerbside collection of household waste via wheeled bins. Deferent areas of the Barnsley Borough are currently on different types of collection:

• Kerbside collection of recyclables via box and bag and in segregated waste areas slim bins.
• Kerbside collection of garden waste and thin cardboard via green wheeled bin in segregated waste areas
• Special collections for large or bulky items
• Clinical Waste collections
• Household Waste Recycling Centres

Eligibility

All domestic premises in the Barnsley borough.

Procedure

All properties should have a wheeled bin for household waste disposal. You can help by ensuring that your bin is placed on the kerbside, without causing an obstruction, preferably the night before or at least by 6.30am on the day of collection ready for our crews to collect from 7.00am

Collection takes place on a four day week from Tuesday to Friday.

Charges/Fees

The cost of domestic waste disposal is included in the annual council tax charges although there is a small charge for special collections.

However there may be a charge for the delivery of bins to a property if the bin is lost or stolen. Please contact us to find out about this.

Opening Times/Locations

Waste Management Helpline. Telephone: (01226) 772045.
Monday to Friday 9:00am to 4:00pm.

How the customer can help

You can help by ensuring that your bin/sack is placed on the kerbside, without causing an obstruction, preferably the night before or by 6.30am on the day of collection ready for our crews to collect from 7.00am. Don't overfill your bin or sacks.

• Don't put glass or sharp objects in refuse sacks.
• Don't put prohibited items (see list below) in your wheeled bin.
• Don't put out any side refuse with your bin - it will not be collected.
• There is no limit on the amount of specific recyclables collected.
• If we miss a collection, let us know straightaway.

If you wish to request a bin or report one missing or damaged please have full details of the name and address of the householder (or the name of the developer and plot number for new properties), details of the type and cause of any damage or circumstances of loss for missing or damaged bins.

The following items should not be placed in your grey wheeled bin:

• soil, rubble, tiles, plasterboard or the like
• business waste
• electrical items
• carpets
• furniture
• large toys
• tyres
• clinical waste
• asbestos

If any of the above items are put in your wheeled bin or the lid is not closed then your bin will not be emptied.

Legislation

The Environmental Protection Act 1990.
The Packaging and Waste Regulations Act 1997.
EU Landfill Directive 1999.
Waste Minimisation Act 1998.
Household Waste Recycling Bill 2003.

Owner Officer Contact Details

Waste Management Co-ordinator,
Waste Management Services,
Smithies Lane Depot,
Barnsley.
S71 1NL.

Telephone: (01226) 772045.

Additional Notes

It is estimated that each household in Barnsley produces almost 1 tonne of waste which mostly goes to landfill. Not only is this a waste of resources but it causes long term damage to the environment.

Barnsley Council is raising awareness of the need to deal with our waste in a more responsible manner by reducing, reusing and recycling waste. The majority of households in Barnsley now have containers for recycling and there are a number of recycling centres throughout the borough. We hope that you will join with us in improving the environment, reducing the waste sent to landfill in the grey bin by using your recycling facilities to the maximum.

Frequently Asked Questions

How do I know what collection service I will receive?
If you are unsure of the dates and types of collection in your area please ring the Waste Management Helpline for advice and information.

What collection service is there on Bank Holidays?
The collection service operates on a Tuesday to Friday schedule and so is not affected by any Bank Holiday except Christmas when each household is sent a leaflet detailing collections over the holiday period. These are also advertised in the local press.

What do I do if my bin gets lost or damaged?
Please ring the Waste Management Helpline to arrange a replacement.

What do I do if my bin is not collected?
Please telephone the Waste Management Helpline.

Where do I put my bin for collection?
At the kerbside of your property where it is clearly visible.

Can I get any help to put my bin out for collection?
If you are elderly or disabled we may be able to provide help, please contact the Waste Management Helpline for assistance.