Household Waste Collection - Domestic Bins

Summary

 

The Household Waste Collection service provides a kerbside collection of household refuse from domestic properties.

During 2005, Barnsley Council introduced a pilot scheme for segregated weekly collection from approximately 28,000 properties with garden waste and thin cardboard collected one week, supported by kerbside glass, cans and paper for recycling, and the grey residual bin the following week with rubbish sent to landfill.

 

Eligibility

 

Around a third of the borough is currently on this service with more planned. If you would like to know if you are included please contact us.

 

Procedure

 

All properties should have a wheeled bin or refuse sacks for household waste disposal.

You can help by ensuring that your bin/sack is placed on the kerbside, without causing an obstruction, preferably the night before or by 6.30am on the day of collection ready for our crews to collect from 7.00am

Collection takes place on a four day week from Tuesday to Friday.

 

Helplines

 

Waste Management Helpline
Telephone: 01226 772045
Monday to Friday 9.00am to 4.00pm

 

Charges/Fees

 

The cost of domestic waste disposal is included in the annual council tax charges.

However a charge may be made for the delivery of lost or stolen bins.

 

How the customer can help

 

You can help by ensuring that your bin/sack is placed on the kerbside, without causing an obstruction, preferably the night before or by 6.30am on the day of collection ready for our crews to collect from 7.00am

• Don't overfill your bin or sacks.
• Don't put glass or sharp objects in refuse sacks.
• Don't put prohibited items (see list below) in your wheeled bin.
• Don't put out any side refuse with your bin à it will not be collected.
• There is no limit on the amount of specific recyclables collected.
• If we miss a collection, let us know straightaway.

If you wish to request a bin or report one missing or damaged please have full details of the name and address of the householder (or the name of the developer and plot number for new properties), details of the type and cause of any damage or circumstances of loss for missing or damaged bins.

The following items should not be placed in your wheeled bin:

• soil, rubble, or construction waste
• business waste
• electrical items
• carpets
• furniture
• large toys
• tyres
• clinical waste
• asbestos

If any of the above items are put in your wheeled bin or the lid is not closed then your bin will not be emptied.

 

Legislation

 

The Environmental Protection Act 1990
EU Landfill Directive 1999
Waste Minimisation Act 1998
Household Waste Recycling Bill 2003

 

Owner Officer Contact Details

 

Waste Management Co-ordinator,
Waste Management Services,
Smithies Lane Depot,
Barnsley,
S71 1NL.

Telephone: 01226 772045

 

Frequently Asked Questions

 

Is there anything I can't put in my bin?
Bins containing clinical waste (needles, dressings etc), soil or rubble, tyres, electrical items or large items (bikes, chairs etc), will not be emptied. Only normal household waste should be put in the wheelie bin. For advice on disposal of other items, please contact the Waste Management helpline.

Is my bin emptied on bank holidays?
Bins are emptied on a Tuesday to Friday schedule and so are not affected by any Bank Holiday except Christmas when each household is sent a sticker or leaflet detailing collections over the holiday period and these are also advertised in the local press.

What do I do if my bin gets lost or damaged?
Ring the Waste Management helpline for a replacement bin.

What do I do if my bin is not collected?
Ring the Waste Management helpline as there may be a delay on the collection round. If your bin has been missed and was placed out for collection as required and does not contain any unacceptable items, then it will be emptied as soon as possible after it is reported.

Can I paint my house number on my bin?
Yes. The bin is allocated to your property for its life and this may be useful in getting back the correct bin where a number of bins are put together for emptying.

What do I do if my bin is not big enough for my family?
If you have a large family, you may apply to have an additional bin. Requests for additional bins will only be granted where you can show that you are making full use of all waste collection services (including recycling) and still cannot fit all your household waste in one bin.

What do I do if I can't fit all my rubbish in my bin?
Any rubbish which will not fit in the bin with the lid closed must be either taken to a household waste recycling centre or retained until the next collection. No side rubbish whatsoever will be collected and bins with bags piled inside so that the lid will not close may not be emptied.

Do I have to wheel my bin out for collection?
All bins must be wheeled onto the kerbside for collection, bins will not be collected from within your property boundary.

Can I get any help to wheel my bin out?
If you are unable to wheel your bin out due to age or infirmity then you may apply for assistance by contacting the Waste Management helpline.

 

Related Links:

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Last modified on 15/9/2008