Council Housing

The Council Housing Service is managed by Berneslai Homes on behalf of the Council. Berneslai Homes is an Arms Length Management Organisation (ALMO) which was set up in December 2002. The properties Berneslai Homes manages are still owned by Barnsley Metropolitan Borough Council.

Although the Council is no longer directly responsible for the day-to-day Council Housing Service, it works closely with Berneslai Homes and monitors their performance to make sure the services they provide are good quality and value for money.

The Council Housing Management services provided by Berneslai Homes include:

• Repairs
• Improvements (including the Decent Homes Programme)
• Lettings
• Rent Collection and Accounting
• Tenancy Management
• Estate Management
• Leasehold Management
• Community Development/Tenant Involvement

Berneslai Homes also works closely with the multi-agency Safer Neighbourhood Teams to tackle anti-social behaviour on the estates it manages.

Berneslai Homes:

Website: Berneslai Homes

Write: Berneslai Homes
          PO Box 627
          Barnsley
          S70 9FZ

Tel: 01226 775555 (Berneslai Homes telephone reception service provided by Barnsley Connects)

E.mail: CustomerServices

Berneslai Homes Repairs Hotline (Open 24 hours, 7 days): 01226 787878

Barnsley Connects office:

Website: Barnsley Connects

Tel:  01226 775555

Email: barnsleyconnects

Strategic Housing:

Write:  Strategic Housing
           PO Box 603
           Barnsley
           South Yorkshire
           S70 9FD

Tel:  01226 774073

Email: Contact the Principal ALMO Liaison and Right to Buy Manager at:  Righttobuy@barnsley.gov.uk

Related information:

• Application form: Housing Register   
• What is the Housing Register?
• Leaflet: 'Paying Your Rent'