Article: Housing - public health advice Online interactions for this service Report against this service Article Body The council can investigate complaints relating to waste materials or faecal deposits situated in gardens/yards and also to odours/fumes in privately owned properties. Upon receiving a complaint, the information is recorded on the computer system and allocated to the Environmental Health Officer. The investigating officer will then contact the complainant and verify the details of the complaint and gather further relevant details. On the basis of the information received and the gravity of the situation, the officer will either decide to visit the property/site of the complaint or send a standard letter that outlines the alleged problem, and then follow-up if necessary. If the accumulation(s) or odours are deemed to be prejudicial to health, appropriate statutory notices are served that request the owner/occupiers to remove waste materials/deposits or requires the offending party to abate any identified odour nuisance. Charges/fees Service provision is free of charge. Offenders found guilty of an offence in the magistrates' court and relating to public health nuisances are fined according to the fees set out on a standard scale of charges. In relation to other offences the penalty shall be determined at the discretion of the magistrate. Methods of payment available Court fine payments are determined by the magistrates. How the customer can help When making a complaint you should provide: Address Daytime contact number Specific details of problem Property ownership if known Any evidence/knowledge of person(s) causing nuisance(s) Alternatively, report a problem online using the following link:- Filthy Premises - Private Property causing Public Health problems Legislation Prevention of damage by Pests Act 1949 Environmental Protection Act 1990 Part IV Building Act 1984 Public Health Acts 1936 and 1961 Response times/next steps Fumes in domestic properties - two hours Other fumes and accumulations - three days Investigation of statutory nuisances - five days Contact details Regulatory Services Barnsley MBC PO Box 602 Barnsley S70 9FB Our office hours are 8.30am to 5pm, Monday to Thursday and 8.30am to 4.30pm on Friday. Telephone : 01226 772468 E-mail : regulatoryservices@barnsley.gov.uk