Article: Paying for a service
Article Body
Options for making a payment are detailed below:
Online
You can make a payment online for services listed on the drop down on the pay page.
Other services
If you wish to pay for a service that is not listed on this web page then please use the navigation bar across this page; the Google custom search option or the A - Z listings at the top of this page to find the service you wish to pay for. Payment details for services not listed on this webpage will be detailed on their own web page.
By direct debit
You can apply to pay for the following bills by direct debit by printing and completing the linked application forms below. Where to send your application is detailed on the form.
By telephone
You can pay for the following bills by telephone, using our automated system.
Our automated telephone payment line is available every day. Call us on 01226 779397 (except where stated). When you call us, you will be given a list of options. Please make your selection using your telephone keypad.
- Council tax
- Business rates
- Barnsley Council invoices
- Berneslai Homes invoices
- Berneslai Homes housing rents
- Housing Benefit Overpayments
- Parking fines
- Planning applications (please contact the Planning Service helpline on 01226 772593)
- Building control applications (please contact the Building Control Service helpline on 01226 772679)
For Barnsley Council and Berneslai Homes invoices our system can only accept payments if your payment reference number is a 10 digit number, if your reference starts with P or M, you will need to make your payment using an alternative method.
By standing order
You can pay for the following bills by standing order. If you wish to make a payment by standing order, please contact your bank who will set up this arrangement.
- Barnsley Council invoices
- Barnsley Council mortgage payments
- Berneslai Homes housing rents
- Housing Benefit Overpayments
In person
Payments for Council Services can now only be paid in person at the central Barnsley Connects office:
- Council tax
- Business rates
- Barnsley Council invoices
- Barnsley Council mortgage payments
- Berneslai Homes invoice
- Berneslai Homes housing rents
- Housing Benefit Overpayments
- Litter fines
- Parking fines
- Planning applications
- Building control applications
- Pest control booking and payments
Post
Cheques and postal orders should be crossed and made payable to Barnsley Metropolitan Borough Council. They should not be made payable to an individual officer. Post-dated cheques will not be accepted. Please quote your Payment reference number on the back of your cheque. Receipts are not normally issued for postal payments. The address for postal payments is Barnsley MBC, PO Box 634, Barnsley S70 9GG.
Having difficulty paying your council bills?
We urge people to contact us if they have difficulty in paying their council bills. It is often possible to reach a payment agreement and avoid further reminders or a summons.
The staff you talk to have been fully trained and we will try very hard to make an arrangement which suits both you and the council.
However you must understand that you cannot dictate the terms of an arrangement.
We would very much prefer to talk to people who have problems paying their council bills rather than have them ignore the problem hoping it will go away. If you ignore the problem it could lead to additional costs being added to your bill.
If you experience difficulties in paying your Council Bills, please telephone the number shown on the bill in question. Alternatively, you can visit one of our Barnsley Connects Service Centres.