Article: Social Services Emergency Duty Team Error loading MacroEngine script (file: ServiceSubNavigation.cshtml) Article Body The out of hours emergency social work service deals with urgent referrals for Children's and Adult Services directorates. An experienced Social Worker is always available to deal with your problem if necessary. Please be aware that The Emergency Duty Team can only deal with urgent referrals that occur outside of office hours. Referrals already made to or being dealt with by daytime Social Services teams will be resolved by that service. They can provide support and assistance with: Support and advice to families and children in urgent situations. Child and Adult Safeguarding intervention. Provide accommodation for children under certain circumstances. Undertake assessments and provide assistance to Vulnerable Adults including emergency respite and domiciliary care. Homeless assessments. Under certain circumstances we may be able to provide you with temporary accomodation. Mental Health Act Assessments in emergency situations. Telephone Number 0844 984 1800 (low-cost call). Opening Hours Monday 5.00pm until Tuesday 8.45am Tuesday 5.00pm until Wednesday 8.45 am Wednesday 5.00pm until Thursday 8.45am Thursday 5.00pm until Friday 8.45 am Friday 5.00pm until Monday 8.45am 24 hours on Bank Holidays. If you contact the out of hours service: You will be asked some questions about your referral and the details will be recorded. Referrals to the service are prioritised. Child Protection, Mental Health Act and vulnerable people at risk are given highest priority. This is an emergency service and a Social Worker will be given your details as soon as they become available, you may experience a delay before you are contacted. If you need to contact social services in an emergency situation during office opening hours please follow the link to the contacts and addresses page.