Article: Transport - bus stops and shelters - positioning Article Body Bus shelters are provided by the South Yorkshire Passenger Transport Executive (SYPTE). They are provided where a bus stop for boarding passengers has been established and some shelter from the elements is desirable. A set of criteria is used to establish those sites that qualify. A request for a shelter needs to be sent to the SYPTE. This should identify the bus stop and outline the need for a shelter. When a request to provide a shelter is received by the SYPTE they will test it against the criteria they have established. This criteria takes into account such factors as exposure to weather, passenger usage, bus frequency, environment, and so on. If they consider a shelter is justified they will arrange a site visit with the council and South Yorkshire Police. This visit will consider the road safety aspects of the location and whether an adequate footway width for pedestrians will be maintained. If the criteria are met then the SYPTE will then be authorised to erect an approved type of shelter. Some shelters carry advertisement panels and these are provided under a contractual arrangement between the shelter manufacturer and the SYPTE and require planning consent. The construction of the shelter and its subsequence maintenance is the responsibility of the South Yorkshire Passenger Transport Executive. When making a request for a shelter please direct it in the first instance to: The South Yorkshire Passenger Transport Executive P. O. Box 801 Exchange Street Sheffield S2 5YT Telephone: 0114 2767575 If you need to complain about the siting of a shelter because it creates a road safety hazard then you should initially contact the South Yorkshire Passenger Transport Executive, you may contact the council if you do not receive a response from the SYPTE. For further information, advice and enquiries relating to bus stops and shelters please contact the council: by email to roads@barnsley.gov.uk by telephone on 01226 773555 by writing to Barnsley Metropolitan Borough Council, Environmental Services, PO Box 601, Barnsley, S70 9FA. We are committed to providing a good quality service to our customers and have published a service standard document that sets out what you can expect from our service, our response times and how you can provide us with feedback on how well we are performing.