Deaf or hearing impaired customers can text us to report adult abuse, harm or neglect.

Send a text to 61009 with the word SAFE in the subject line. The text will cost 10p to send.

You'll receive a text reply from the Adult Social Care team. A conversation with 'signer' support will be set up if necessary.

For other ways to report safeguarding concerns, please see what to do if you're worried about an adult.