GCSE results helpline available for Year 11 pupils

A helpline will be in place for Year 11 students receiving their GCSE results on Thursday 20th August.

It has been arranged by I Know I Can, Barnsley Council’s young people service, with collaboration from schools. It will be staffed by experts from the Targeted Information, Advice and Guidance Service (TIAG), who will be on hand to advise on educational and vocational options for the students.

Any student wishing to contact the helpline should call 01226 77 54 00. The phone lines will be open from 10am to 7pm from Thursday 20th August to Wednesday 26th August (weekend not included).

Instead of sitting exams, students will receive a calculated grade which takes into account a range of evidence, including non-exam assessment and mock exam results. 

Students would usually visit their school to receive their results but many this year will instead receive them by email.

Councillor Margaret Bruff, Cabinet spokesperson for Children's Services, said: "The coronavirus pandemic has made this a strange year for our Year 11 students with the cancellation of their GCSE exams.

“We want pupils who aren’t going to school to collect their results to still have the opportunity to speak to a careers advisor should they wish to do so.

"Some students may be worried about their applications to further education while others may be unsure about their next steps but our TIAG staff will be ready and able to help at the other end of the phone.

"I would like to wish all of our students the best of luck for results day. I am sure they will do themselves proud once again."

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