Barnsley Libraries are implementing a new library management system which will improve the online customers' experience. The service is changing the provider for their online catalogue, which will benefit users with improved functionality across devices to make it easier to search for titles.
The new online catalogue, provided by Enterprise, will allow library members to browse and request books easily and create personalised reading lists; this also results in better suggestions. With more control of library accounts, users will be able to renew loans and manage their pin.
While the changes are underway, there will be disruption to Barnsley Libraries online resources from 7 am on Monday 21 September and through to Thursday 24 September. Public access to PCs and printing will be unavailable all week while the changes are made.
The downtime will stop all digital resources from being able to authenticate users, so there will be disruption when accessing digital eBooks, audiobooks and eMagazines on the Libby App.
During this time, users won’t be able to access the online library catalogue to look for books, reserve items or renew their loans. Other online resources such as Oxford, Britannica, Theory Test Pro, Ancestry and National Newspaper archive may also experience disruption. A full list of resources available online that may experience disruption can be found here.
Cllr Jenny Platts, Cabinet Spokesperson for Adults and Communities, said: “We continue to improve our library offer for residents so everyone can easily enjoy the wonderful resources we have on offer. The system downtime will cause disruption to our online offer for a few days, but the benefits that the new system will bring will make using digital resources a better, more enjoyable experience for library users. We apologise for any inconvenience caused and would really appreciate customers’ patience as staff work with a new system, so that everybody can benefit from the improved offer.”