New telephone number for 0-19 Public Health Nursing Service

Changes are being made to Barnsley Council’s 0-19 Public Health Nursing Service Single Point of Access (SPA) contact telephone number to support mobile phone users not incurring a network charge.

The 0-19 years Public Health Nursing Service will be moving from 0800 612 6221 to using a local number 01226 774411. This will take place from Monday, 9 July.

A message will be heard by callers to the service informing of this future change and during the transfer of this number.

There will be a change to the Single Point of Access telephone operating hours. The operating hours are 8.45am to 4.45pm Mondays to Thursdays and 8.45am to 4.15pm on Fridays.

The service will not be open during public bank holidays.

Calls to the Single Point of Access number are answered by a member of the administration team who will pass the call to an on duty health practitioner or direct call messages to appropriate members of the service as required.

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