Significant improvements made in Barnsley Adult Social Care

Cabinet members have welcomed a report informing them that 2018/19 was a very good year for adult social care in Barnsley.

The Barnsley Adult Social Care Local Account 2018/19 shows that despite the adult social care sector challenges, the Adult Assessment and Care Management business unit within Barnsley Council managed its budget effectively, delivered substantial efficiencies, came in with a large underspend, all while markedly improving its performance.

During 2018/19 Barnsley’s Adult Social Care Outcomes Framework (ASCOF) performance improved in 16 out of the 22 performance measures.

Barnsley was above performance averages of both England and its statistical neighbours in 19 of these measures.

Key areas where council performed well during 2018/19 include:

  • Overall satisfaction of people who use services with their care and support. Barnsley performance improved by 8.3 per cent and at 74.7 per cent was considerably higher than the national and statistical neighbour averages of 64 per cent. Statistical neighbours are other councils that have similar characteristics to Barnsley in terms of demographics.
  • The proportion of people who use services who reported that they had as much social contact as they would like. This has improved by 11.4 per cent and Barnsley is now the second-highest performing area nationally and the highest among both regional and statistical neighbours.
  • The proportion of people using services who say those services have made them feel safe and secure. Performance in this area is at 97.1 per cent - the best nationally and well above the national average of 86.9 percent.
  • Delayed transfers of care from hospital. As a system, Barnsley was the second-best performing nationally and best regionally for this indicator.
  • The proportion of service users and carers who receive Direct Payments. Barnsley’s performance of 48.9 per cent was way ahead of the national, regional and statistical neighbour averages of 28.3 per cent, 26.7 per cent and 29.2 per cent respectively.
  • The proportion of people accessing short term support who did not require any further ongoing support. At 92 per cent, this is 12 per cent above the national average.
  • The proportion of people who use services who have control over their daily lives. At 85 per cent, this is seven per cent above the national average.
  • The proportion of adults with a learning disability who live in their own home or with their family is 86 percent - nine per cent above the national average.
  • The proportion of adults in contact with secondary mental health services living independently with or without support is 85 per cent - 18 per cent above the national average and our statistical neighbours.

Cllr Jenny Platts said: “The findings of this year’s Local Account are a real reason to celebrate and are testament to the hard work of Barnsley Council’s adult social care staff and also that of our partners. 

“The council’s budget for the next financial year will see further improvements made to this service area.

It includes an excellence in adult social care programme, which will improve the quality of provision and the terms and conditions and career opportunities for staff in the sector. Initial proposals include an increase in pay for frontline, direct support staff to help stabilise and strengthen the sector.

This is the eighth year that Barnsley has published its local account, which is part of agreed adult social care sector-led improvement.

It is a public-facing document designed to enable transparency, scrutiny and accountability to adult social care service users Barnsley residents, as recipients and funders of public sector services.

The Local Account 2018/19 will be shortly available to view on the council’s website: barnsley.gov.uk

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