One-to-one digital support session

Individual support to help you feel confident to do more online. A digital champion will phone you to discuss your needs and the best way to deliver this support remotely.

Learn to video call 

Are you missing regular, face-to-face contact with friends and family? We can offer free, one-to-one support to teach you how to video call.

Using online council services

These one-to-one sessions will give you more confidence using a computer, tablet or smartphone to access our online council services.

We can help you with things like:

• filling in our online forms to apply for or report something to us
• using our My Bentax system to view your council tax or benefits accounts
• searching for and applying for a council house
• using the eBooks and eAudio service from Barnsley Libraries

Identifying scam emails and staying safe online

Do you know how to recognise if an email is genuine or not? Join our online session covering:

• identifying phishing emails and online scams
• creating a secure password
• protecting your device
• general online safety tips

This is group session is held via Microsoft Teams. Don’t worry if you haven’t used Teams before, our digital champions will support you to access this and carry out a test meeting with you prior to the session.

Shopping safely online

Do you feel confident to shop online? Shopping online can be a life line if you are self-isolating, or limiting your contact with others. Learn how to transact safely, identify secure websites and select appropriate payment methods in this online session.

This is group session is held via Microsoft Teams. Don’t worry if you haven’t used Teams before, our digital champions will support you to access this and carry out a test meeting with you prior to the session.

Searching for jobs online

This session provides an introduction to job searching online. It will cover the basics of how to register for job websites, upload your CV, search for and apply for jobs online.

This is group session is held via Microsoft Teams. Don’t worry if you haven’t used Teams before, our digital champions will support you to access this and carry out a test meeting with you prior to the session.

Tips for online job interviews

A job interview can be stressful enough without the worry of having to use new technology! In this session you will learn how to perform well in an online job interview and be provided with the opportunity to access individual, follow-up support, to help you become familiar with different video conferencing platforms.

This is group session is held via Microsoft Teams. Don’t worry if you haven’t used Teams before, our digital champions will support you to access this and carry out a test meeting with you prior to the session.