Free digital sessions

Our digital champions are offering free, remote support to help you get online, through a variety of one-to-one and group sessions. Group sessions are available on a variety of dates/times, just get in touch to find out more.

One-to-one digital support session

Individual support to help you feel confident to do more online. A digital champion will phone you to discuss your needs and the best way to deliver this support remotely.

Learn to video call 

Are you missing regular, face-to-face contact with friends and family? We can offer free, one-to-one support to teach you how to video call.

Using online council services

These one-to-one sessions will give you more confidence using a computer, tablet or smartphone to access our online council services.

We can help you with things like:

Identifying scam emails and staying safe online

Do you know how to recognise if an email is genuine or not? Join our online session covering:

  • identifying phishing emails and online scams
  • creating a secure password
  • protecting your device
  • general online safety tips

This is group session is held via Microsoft Teams. Don’t worry if you haven’t used Teams before, our digital champions will support you to access this and carry out a test meeting with you prior to the session.

Shopping safely online

Do you feel confident to shop online? Shopping online can be a life line if you are self-isolating, or limiting your contact with others. Learn how to transact safely, identify secure websites and select appropriate payment methods in this online session.

This is group session is held via Microsoft Teams. Don’t worry if you haven’t used Teams before, our digital champions will support you to access this and carry out a test meeting with you prior to the session.

Searching for jobs online

This session provides an introduction to job searching online. It will cover the basics of how to register for job websites, upload your CV, search for and apply for jobs online.

This is group session is held via Microsoft Teams. Don’t worry if you haven’t used Teams before, our digital champions will support you to access this and carry out a test meeting with you prior to the session.

Tips for online job interviews

A job interview can be stressful enough without the worry of having to use new technology! In this session you will learn how to perform well in an online job interview and be provided with the opportunity to access individual, follow-up support, to help you become familiar with different video conferencing platforms.

This is group session is held via Microsoft Teams. Don’t worry if you haven’t used Teams before, our digital champions will support you to access this and carry out a test meeting with you prior to the session.

To request digital support, fill in our online form below or phone (01226) 773555 and ask to be contacted by a digital champion.

You might also find our guides to using the internet to stay in touch with others useful.