Free digital support sessions

Our digital champions run sessions for anyone who needs more confidence using their device or accessing our services on the web.

Free digital support sessions 

Our digital champions run free one-to-one support sessions to help you feel more confident using the internet and online services.

You can book a session and bring your own device along (such as a laptop, tablet or smartphone), or you can borrow one of ours on the day - just let us know when you request to book.

Our digital champions can help you with things such as:

  • emailing
  • browsing the web and staying safe online
  • video calling
  • online shopping and banking
  • social media
  • using online council services, such as:
  • using online library services, including eBooks and eAudio and your online library account

Session dates and times

Location  Date Time
Cudworth Library Thursday 1 December 10am to 1pm
Goldthorpe Library Monday 5 December 1pm to 4pm
Library @ the Lightbox Thursday 8 December 10am to 1pm
Worsbrough Library Monday 12 December 2.30pm to 4.30pm
Dodworth Library Tuesday 13 December 10am to 12pm
Roundhouse Library Wednesday 14 December 2pm to 5pm
Hoyland Library Friday 16 December 10am to 1pm
Penistone Library Friday 16 December 10am to 1pm
Wombwell Library Monday 19 December 10am to 1pm
Mapplewell Library Tuesday 20 December 1pm to 4pm
Royston Library Thursday 22 December 10am to 12pm

You can request to book a 45 minute slot at any of the sessions by filling in our online form or calling (01226) 773555. If you'd like to attend at a library not listed, just let us know your preferred location when you contact us.

Free online basics course 

If you'd like to learn more about getting online, you can join us for a free course.

There's a choice of dates and venues, and each course runs one day a week for six weeks.

Sessions cover:

  • Week 1 – using the internet and searching the internet
  • Week 2 – online forms and keeping your personal details secure online
  • Week 3 – using email
  • Week 4 – accessing public services and health services online
  • Week 5 – online shopping
  • Week 6 – learning to video call and watching/listening online

You can bring your own laptop or tablet if you have one, or borrow one of ours on the day.

Course dates and times

Location Day Dates Time How to book a place
Library @ Penistone Friday 28 October to 2 December 2022 10am to 12pm Contact us online, call (01226) 773555, or ask in the library.
Fitzwilliam Court, Hoyland Tuesday 1 November to 6 December 2022 2pm to 4pm Contact us online, call (01226) 773555, or ask in Hoyland Library.
Dodworth Methodist Church  Thursday  5 January to 9 February 2023 11.30am to 1.30pm Contact us online or call (01226) 773555.
Library @ Royston Tuesday 10 January to 14 February 2023 10am to 12pm Contact us online, call (01226) 773555, or ask in the library.
Library @ Roundhouse Thursday 12 January to 16 February 2023 2pm to 4pm  Contact us online, call (01226) 773555, or ask in the library.
Library @ the Lightbox Thursday 19 January to 23 February 10am to 12pm Contact us online, call (01226) 773555, or ask in the library.
Library @ Mapplewell Wednesday 25 January to 1 March 2pm to 4pm Contact us online, call (01226) 773555, or ask in the library.

You can request to book a place at any of the courses by filling in our online form or calling (01226) 773555.

Support for local community groups

We also work with local community groups to support people to get online. You can read a case study about some of our work below. If you run a group and would like our digital champions to visit you, please get in touch using our online form. 

Case study: Athersley Cares

Here's what Lorraine, project manager at Athersley Cares, said about working with our digital champions:

"Athersley Cares works on various initiatives and activities for children, families and the elderly residents of Athersley, New Lodge and Smithies area of Barnsley.

As part of our work we support a regular meeting of elderly members from the community. Through discussions it became clear to us that they had little or no experience of using the internet or social media, but told us they'd like to learn about it.

I contacted the digital champions who were more than happy to attend one of the meetings to introduce themselves and their service.

A four week programme was developed which included:

  • emailing
  • shopping on line
  • social media
  • online security
  • online Barnsley Council services, which included library services

Feedback after each session was extremely positive with everyone saying they had learned something and confidence had grown when using the internet. Numbers attending each session were maintained, and new people joined throughout the programme.

I feel that the group will access Barnsley Council online services and I will have a laptop available at their meetings from now on to make sure they can do this. The group have also said that they would like the digital champions to return in the future. 

I would like  to thank the digital champions for a really interesting course and already myself and the group have told other groups about this service. I look forward to working with them again in the future."