Adult Skills and Community Learning

Course content

This course is for adults who have limited digital skills and knowledge. It'll help you understand basic key terms you'll need to support you in work and life. You'll increase your knowledge in all five of the key digital skill areas. This includes communicating, using devices and handling information, transacting, problem solving and being safe and legal online. During the course there will be plenty of hands-on activities. You'll engage with real time and simulated tasks, especially when understanding online transactions. It'll help build your confidence as you grow your digital skills.

It's a good stepping stone if you don't feel confident in using digital skills by yourself. It'll help you if you want to complete our accredited Essential Digital Skills course after.

This course will enable you to:

Develop digital skills and increase awareness of key words

  • Connect your device to a safe and secure wifi network
  • Know how to keep passwords and personal information safe
  • Update and change your password when prompted to do so

Develop your transacting skills for work and life

  • Access and use public services online, including filling in forms.

Interact with digital devices and handle information properly 

  • Understand and evaluate what information or content may, or may not, be reliable.
  • Understand how to comply with your company's policy for IT use

Create, edit and store digital content

  • Understand that the cloud is a way to store information and content in a remote location
  • Organise information and content using files and folders on a device or the cloud use Microsoft Office to create working documents

Share content and communicate effectively using digital devices

  • Understand the importance of communicating securely
  • Communicate with others digitally using email
    share documents with others by attaching them to an email

Be safe, confident and responsible online

  • Understand the risks and threats involved in carrying out activities online and the importance of working securely
  • Be aware of common scams and what you can do to keep yourself safe
  • Understand that online activity produces a permanent record which could be accessed by others and used both now and in the future
  • Activate pop-up blockers on your web browser to reduce the threat from malicious sites

You'll also develop the following skills for work:

  • Work as part of a team, sharing ideas and motivating peers to complete a task
  • Have a positive attitude to plan your own work and complete it effectively within a timeframe
  • Be a good listener and follow instructions accurately
  • Be resilient and have the ability to stick with a task, even if things don’t go to plan, and learn from setbacks
  • Literacy and numeracy skills will be supported throughout the course

Course delivery 

  • 2 x 2.5 hours session x 10 weeks
  • Tutor led sessions
  • At least 30 minutes of tasks to be completed after each session
  • Teams for Education – an online tool where you will access resources and join in discussions

What do you need?

  • A mobile phone – does not need credit, but must accept text messages. Will be used to verify your free Office 365 account
  • Folder, paper or notebook and pen
  • Time - at least one hour a week to complete tasks set during each session
  • To attend all sessions

Entry requirements

You'll have already completed the following with Adult Skills and Community Learning:

  • Information advice and guidance and initial assessment on the BKSB Software
  • Either the Setting up Office 365 course or Getting Started with digital skills course

The level that you study will be determined by your initial assessment results. 

Course fees

This course is free to all learners aged 19 and over with no or low digital skills.

How to apply


  • Essential Digital Skills – Entry 3
  • Introduction to Business Admin – Entry 3

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