Paying your business rates

We’ll send you a bill for your business rates in March each year for the financial year ahead (1 April to 31 March). Contact us if you don’t receive a bill.

You can also sign up to view your bill and business rates account online.

In some circumstances, you may be able to benefit from some kind of rate relief or exemption to reduce your rates bill. Check business rate reductions to see whether you qualify.

Paying your bill

You can pay business rates monthly by direct debit, which you can set up online, or make an automated payment by debit or credit card.

Payments are collected on 5th, 12th, 18th or 25th over 10 or 12 months. 

Check your account online

Business rates refund

If your business rate account is in credit, you can claim a refund, but we’ll only refund your credit if you don’t owe us any further amounts of business rates.

To claim a refund, fill in our online refund application form.

If your circumstances change

If your circumstances change, we may need to make adjustments to the amount of business rates you pay and send you a new bill, so you need to tell us if you:

  • move into or out of the whole or part of a business property
  • change the address to which we send your bills
  • change the name of your business
  • obtain or lose charitable status

You should also tell us if you think you may be entitled to a reduction in your business rates or about any changes that could affect your entitlement to relief. Please use our change in circumstances online form.

Please fill in our combined vacation and occupation form to let us know if:

  • you’ve been charged full business rates for a property you no longer occupy
  • you’ve recently purchased or taken over a business property