Free digital support sessions

Our digital champions run sessions for anyone who needs more confidence using their device or accessing our services on the web.

One-to-one support

Our free one-to-one support sessions can help you feel more confident using the internet and online services. You can book a session and bring your own device along (such as a laptop, tablet or smartphone), or you can borrow one of ours on the day - just let us know when you request to book.

Our digital champions can help you with things such as:

  • emailing
  • browsing the web and staying safe online
  • video calling
  • online shopping and banking
  • social media
  • using online council services, such as:
  • using online library services, including eBooks and eAudio and your online library account

Session dates and times

Location  Date Time
Mapplewell Library Tuesday 24 January 1pm to 4pm
Hoyland Library Friday 27 January 10am to 1pm
Penistone Library Monday 30 January 2pm to 5pm
Roundhouse Library Tuesday 31 January 1pm to 4pm
Cudworth Library Monday 6 February 1pm to 4pm
Library @ the Lightbox Monday 13 February 1pm to 4pm
Hoyland Library Friday 17 February 10am to 1pm
Royston Library Friday 17 February 1pm to 4pm
Goldthorpe Library Monday 20 February 1pm to 4pm
Worsbrough Library Tuesday 21 February 10am to 1pm
Wombwell Library Thursday 23 February 1pm to 4pm
Thurnscoe Library Friday 24 February 10am to 12pm
Penistone Library Friday 24 February 1pm to 4pm
Mapplewell and Staincross Library Tuesday 28 February 10am to 1pm

You can request to book a 45 minute slot at any of the sessions by filling in our online form or calling (01226) 773555. If you'd like to attend at a library not listed, just let us know your preferred location when you contact us.

Online basics course 

If you'd like to learn more about getting online, you can join us for a free course. There's a choice of dates and venues, and each course runs one day a week for six weeks.

Sessions cover:

  • Week 1 – using the internet and searching the internet
  • Week 2 – online forms and keeping your personal details secure
  • Week 3 – using email
  • Week 4 – accessing public services and health services online
  • Week 5 – online shopping
  • Week 6 – learning to video call and watching/listening online

You can bring your own laptop or tablet if you have one, or borrow one of ours on the day.

Course dates and times

Location Day Dates Time How to book a place
Dodworth Methodist Church  Thursday  5 January to 9 February 11.30am to 1.30pm Contact us online or call (01226) 773555.
Library @ Roundhouse Thursday 12 January to 16 February 2pm to 4pm  Contact us online, call (01226) 773555, or ask in the library.
Fitzwilliam Court, Hoyland Tuesday 17 January to 21 February 2pm to 4pm Contact us online, call (01226) 773555, or ask in Hoyland Library.
Library @ the Lightbox Thursday 19 January to 23 February 10am to 12pm Contact us online, call (01226) 773555, or ask in the library.
Library @ Mapplewell Wednesday 25 January to 1 March 2pm to 4pm Contact us online, call (01226) 773555, or ask in the library.
Education Learning Support Hub, Warren Quarry Lane Monday 6 February to 13 March 10am to 12pm Contact us online or call (01226) 773555.
Library @ Goldthorpe Thursday  16 February to 23 March 10am to 12pm Contact us online, call (01226) 773555, or ask in the library.
Library @ Hoyland Thursday 23 March to 27 April 10am to 12pm Contact us online, call (01226) 773555, or ask in the library.
Library @ the Lightbox Thursday 30 March to 4 May 2pm to 4pm Contact us online, call (01226) 773555, or ask in the library.
Library @ Roundhouse Tuesday 4 April to 9 May 2pm to 4pm Contact us online, call (01226) 773555, or ask in the library.
Library @ Penistone Friday 14 April to 19 May 10am to 12pm Contact us online, call (01226) 773555, or ask in the library.

You can request to book a place at any of the courses by filling in our online form or calling (01226) 773555.

Support for local community groups

We also work with local community groups to support people to get online. You can read a case study about some of our work below. If you run a group and would like our digital champions to visit you, please get in touch using our online form. 

Case study: Athersley Cares

Here's what Lorraine, project manager at Athersley Cares, said about working with our digital champions:

"Athersley Cares works on various initiatives and activities for children, families and the elderly residents of Athersley, New Lodge and Smithies area of Barnsley.

As part of our work we support a regular meeting of elderly members from the community. Through discussions it became clear to us that they had little or no experience of using the internet or social media, but told us they'd like to learn about it.

I contacted the digital champions who were more than happy to attend one of the meetings to introduce themselves and their service.

A four week programme was developed which included:

  • emailing
  • shopping on line
  • social media
  • online security
  • online Barnsley Council services, which included library services

Feedback after each session was extremely positive with everyone saying they had learned something and confidence had grown when using the internet. Numbers attending each session were maintained, and new people joined throughout the programme.

I feel that the group will access Barnsley Council online services and I will have a laptop available at their meetings from now on to make sure they can do this. The group have also said that they would like the digital champions to return in the future. 

I would like  to thank the digital champions for a really interesting course and already myself and the group have told other groups about this service. I look forward to working with them again in the future."