Have you clicked yet?

We've made a lot of improvements to our website and it's now more interactive than ever. You can access most council services online, using your computer, smart phone or tablet at a time and in a place to suit you. Our 24/7 online services will save you time standing in a queue or calling us to ask for information, report something, pay a bill or apply for a service.

Do it online

We already have more than 145 online forms and we're developing more. You can use our forms for all kinds of things, from claiming housing benefit, to ordering a new bin or reporting dog fouling.  Our online services make it quicker and easier for you to do what you need and get on with your day.

See the full list of forms here:

Video 'how to' guides

We've produced video guides to using some of our online services that you can watch below. We'll be adding more in the future, please look out for them on our webpages and tell us if there are any other guides that we can develop to support you.

Social media

If you use social media you can follow us on Facebook and Twitter, where you'll be able to ask us a question, tell us about something, or keep up to date with the latest news and events. Add the links below to your favourite sites to make sure you're always in the loop:

  • Barnsley Council Help Facebook and Twitter (where you can contact us to report a problem or ask us about something)
  • Barnsley Council Facebook and Twitter (for news, events and promotions)

Go digital

There's lots of support available locally - from tips on making the most of your smart phone or computer through to training courses that meet all of your information technology needs.

Get online with our digital champions

Does this sound like you: 

  • thinking of buying a tablet but don't know where to start?
  • having trouble with email or Skype?
  • would like a smart phone but have never used one?
  • wanting to get online but worried about security?

Don't worry, we can help! 

Our digital champions work in partnership with Berneslai Homes to run local support sessions for anyone who needs more confidence using their device or accessing services on the web.

These sessions are free and informal, but you'll need to book a place. You can find out more and book here. 

We also work with local community groups to support people to get online and you can read a case study about some of this work here. If you run a group and want our digital champions to visit you, please get in touch with us by filling in our enquiry form at the top of this page.

Free computers and wifi

Did you know that all of our libraries have free computers that you can use for up to 2 hours a day? They also offer free wifi and there's help available to connect your own device if you're wanting to get online. With staff on hand to show you how to use the council website, fill in forms or download the latest eBook, there's now more reasons than ever to pop into your local library, you can find your nearest one here.

Training courses

Our Adult Skills and Community Learning service offers a wide variety of IT courses, catering for complete beginners through to more advanced learners. Some of the courses are free, or available at a reduced fee, if you're on certain benefits. See the full course listings here. 

Learn My Way

You can learn how to use the internet and gain basic digital skills for free through Learn My Way. It's an online training package for everyone aged 16 and over and has audio and accessibility options for people with visual impairments.

Broadband in your area

Superfast broadband is being rolled-out across South Yorkshire, speeding up internet connections and providing a more reliable service. You can find out more about the project and when it's coming to you by searching using your postcode on the Superfast South Yorkshire website.