We've made a lot of improvements to our website so that you can use most of our services online. Using our online services is more convenient than standing in a queue or calling us to ask for information, report something, pay a bill or apply for a service. Whether you have a computer, a smart-phone or a tablet you can visit our website 24 hours a day 7 days a week at a time and in a place to suit you.
Do it online
We already have more than 145 online forms and we're developing more. You can use our forms for all kinds of things, from claiming housing benefit, to ordering a new bin or reporting dog fouling. Our online services make it quicker and easier for you to do what you need and get on with your day.
See the full list of forms here:
Video 'how to' guides
We've produced video guides to using some of our online services that you can watch below. We'll be adding more in the future, so please look out for them on our webpages. If you'd like us to develop more guides to help you to get online please let us know.
If you use social media you can follow us on Facebook and Twitter, where you'll be able to ask us a question, tell us something, or keep up with the latest news and events. Add the links below to your favourite sites to make sure you're always in the loop:
- Barnsley Council Help Facebook and Twitter (where you can contact us to report a problem or ask us about something)
- Barnsley Council Facebook and Twitter (for news, events and promotions)
There's lots of support available locally - from tips on making the most of your smart phone or computer through to training courses where you can gain a qualification.
Get online with our digital champions
Does this sound like you:
- thinking of buying a tablet but don't know where to start?
- having trouble with email or Skype?
- would like a smart phone but have never used one?
- wanting to get online but worried about security?
Don't worry, we can help!
Our digital champions run local support sessions for anyone who needs more confidence using their device or accessing services on the web.
These sessions are free and informal, but you'll need to book a place. You can find out more and book here.
If you prefer, you can join one of our free six week courses which cover all the basics to get you online, from using a touchscreen to using email and online shopping. There's a choice of dates and locations. Find out more on our free online basics course page.
We also work with local community groups to support people to get online and you can read a case study about some of this work here. If you run a group and want our digital champions to visit you, please get in touch with us by filling in our enquiry form at the top of this page.
Free computers and wifi
Did you know that all of our libraries have free computers that you can use for up to 2 hours a day? They also offer free wifi and there's help available to connect your own device if you're wanting to get online. With staff on hand to show you how to use our website, fill in forms or download the latest eBook, there's now more reasons than ever to pop into your local library.
Our Adult Skills and Community Learning service offers a wide variety of IT courses, catering for complete beginners through to more advanced learners. Some of the courses are free, or available at a reduced fee, if you're on certain benefits. See the full course listings here.
Learn My Way
You can learn how to use the internet and get some basic digital skills for free through Learn My Way. It's an online training package for everyone aged 16 and over and it's accessible for people with visual impairments.
Broadband in your area
Superfast broadband is being rolled-out across South Yorkshire to speed up internet connections and provide a more reliable service. You can find out more about the project and when it's coming to you by searching using your postcode on the Superfast South Yorkshire website.