Have you clicked yet?

We've made a lot of improvements to our website so that you can use most of our services online. Using our online services is a quick, easy and convenient way to find information, report something, pay a bill or apply for a service. Whether you have a smartphone, tablet or computer you can visit our website 24 hours a day 7 days a week at a time and in a place to suit you.

Do it online

We have more than 145 online forms that you can use for all kinds of things; from updating your address for council tax, to ordering a new bin or reporting a pot hole. Our online services make it quicker and easier for you to do what you need.

See the full list of forms here:

Getting online

There's lots of support available to help you get online - from one-to-one sessions about using a tablet or computer, to training courses where you can gain a qualification.

Get online with our digital champions

Our digital champions run sessions for anyone who needs more confidence using their device or accessing services on the web.

You can get one-to-one help at our free Get Online sessions where we can help you learn how to use the internet, set up an email account, find out about online safety, use council services online, plus more.

If you prefer, you can join one of our free online basics courses which cover all the basics to help you get online - from using a touchscreen to searching the web and online shopping. There's a choice of dates and locations available, and each course runs one day a week for six weeks.

We also work with local community groups to support people to get online. You can read a case study about some of our work. If you run a group and would like our digital champions to visit you, please get in touch using our online form.

Free computers and wifi

All of our libraries have free computers that you can use for up to 2 hours a day. They also offer free wifi and there's help available to connect your own device if you're wanting to get online. Staff are on hand to show you how to use our website, fill in forms and even download the latest eBooks.

Training courses

Our Adult Skills and Community Learning service offers a wide variety of IT courses, catering for complete beginners through to more advanced learners. Some of the courses are free, or available at a reduced fee if you receive certain benefits. See the full IT and computer course listings.

Learn My Way

You can learn how to use the internet and get some basic digital skills for free using Learn My Way. It's an online training website for everyone aged 16 and over and it's accessible for people with visual impairments.

More on going digital

Barnsley Council app

Our web app helps you to access our online services quickly and easily on Android and Apple smartphones and tablets. You can use it to apply, report or pay for something online, and set up reminders for things like putting your bin out.

You can watch the video on how to get our app, and install it on your Android or Apple device

Social media

If you use social media you can follow us on Facebook, Twitter and Instagram where you'll be able to ask us a question, tell us something, or keep up with the latest news and events.

  • Barnsley Council Help - where you can contact us to report a problem or ask us about something
    Facebook and Twitter

  • Barnsley Council - for news, events and promotions
    FacebookTwitter and Instagram 

Video help guides

We've made video guides to using some of our online services that you can find below. We'll be adding more in the future, so look out for them on our web pages. If you'd like us to develop more guides to help you to use online services, please let us know.

Superfast broadband

Superfast broadband is being rolled-out across South Yorkshire to speed up internet connections and provide a more reliable service. You can find out more about the project and when it's coming to you by searching using your postcode on Superfast South Yorkshire.