It’s vital that businesses working in close contact settings are aware of the measures that need to be in place before they reopen. Below you can find links to detailed guidance on this.
Key actions prior to re-opening
- Make sure you can open safely by checking the government guidance.
- Information around creating a risk assessment for your workplace.
- Carry out statutory health and safety checks prior to reopening, e.g. legionella, water temperature, gas and electrics.
When not in use, water can stagnate within hot and cold water systems which can lead to Legionella bacteria growing to harmful levels. Therefore it's vital that hot and cold water systems are checked.
Key actions when open
- For Test and Trace purposes, records must be kept securely of all customers, staff and visitors for 21 days. You must display an official NHS QR code poster so that customers and visitors can ‘check-in’ using this option as an alternative to providing their contact details. Find out more about creating an official NHS QR posters.
- Records should be maintained safely and securely. Find out more information on maintaining records to support the NHS Test and Trace.
- Staff should always wear a Type II face mask (a medical face mask made up of a protective 3-ply construction) as well as a clear visor or goggles. There are no exemptions to this for close contact services.
- Face coverings are also mandatory for customers and any visitors. Find out more about wearing a face-covering in a business setting.
- Any staff who are required to self-isolate following a positive test result for COVID-19, or if they are a contact of someone who has tested positive and are notified by NHS Test and Trace to self-isolate must stay off work until they have completed their isolation period as required by law.
- Find out more about guidance for people who are a close contact or have tested positive for COVID-19.
- Guidance for thoroughly cleaning your business premises.