Stay at home
- Only go outside for food, health reasons or work (but only if you cannot work from home)
- Stay 2 metres (6ft) away from other people
- Wash your hands as soon as you get home
You can spread the virus even if you don’t have symptoms.
How to protect yourself
How to avoid catching or spreading coronavirus
The best way to protect yourself and others is to:
- wash your hands with soap and water often; do this for at least 20 seconds
- always wash your hands when you get home or into work
- cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
- put used tissues in the bin straight away and wash your hands afterwards
- try to avoid close contact with people who are unwell
- do not touch your eyes, nose or mouth if your hands are not clean
Visit the NHS website for handwashing information in large print, easy read, British Sign Language and Braille.
Mencap has lots of useful Easy Read information about COVID-19 on their website for people with learning difficulties.
What to do if you think you have symptoms
If you have a high temperature or a continuous cough you should stay at home and self-isolate for seven days. Read the NHS guidance for staying at home.
Do not go to a GP surgery, pharmacy or hospital.
If you think you have symptoms and cannot cope at home you should contact NHS 111.
Advice for protecting older people and those at high risk
You can read the governments advice for groups who are at an increased risk of severe illness from coronavirus.
You can also read answers to some of the most commonly asked questions on the NHS website.
Looking after your health and wellbeing
- How you can look after your health and wellbeing
- How to stay active during the COVID-19 pandemic
- Things you can do while self-isolating at home
- Adult social care COVID-19 (coronavirus) update
Disruption to our services
There's currently disruption to some of our services, such as appointments, which may now be cancelled or postponed. Some of our facilities may also be closed.
- Bin collection and recycling centre disruptions
- Registration service (births, deaths and marriages) disruptions
- Homeless and housing advice service disruptions
- Licensing service disruptions
- Cancelled or postponed events
See a full list of disruptions to services and facilities.
Emergency contact centre
How you can help
Finance and housing
- Paying your council tax / Berneslai Homes rent
- Advice for Berneslai Homes tenants (including repairs advice)
- Advice for private rented tenants and landlords
- COVID-19 scams
Businesses and other organisations
- Government business support
- Financial support to independent sector care providers
- Report a business not complying with closure restrictions