Disruption to registrar services and appointments

We’re making some changes to our Registrar service, in line with government advice about reducing all public contact. The Register Office will be closed for all face to face appointments from Monday 30 March.

It's really important that you read the information on the relevant tabs on this page. These will tell you about the changes we've made to all registrar services including births, deaths and marriages.

We’re following government advice and will update this webpage as further information becomes available.

Please don’t call us, our phone lines are very busy. We're contacting everyone who has a booking that's been affected by these changes to offer advice and to rearrange, as necessary.

Death registrations

Due to advice from the government about reducing public contact we've suspended all face to face appointments to register a death at the Register Office. 

We'll now be registering deaths by telephone appointments and you won't need to phone us to arrange this. We'll be informed by the hospital or GP about the death and they'll send us a copy of the medical certificate. We'll then call you to make the appointment and explain what happens next. 

After your appointment you'll be able to order and pay for up to two death certificates, either online or over the phone. We'll post them out to you within five days of receiving your order. 

We've temporarily removed our online form due to these changes.

Weddings and civil partnerships

We've suspended all wedding and civil partnership ceremonies up to the end of June and have contacted couples to either cancel, or rearrange for a later date. 

We're keeping an eye on further guidance from the government and may have to extend this date.

As a precaution, we'll also be contacting everyone who has a booking between now and 1 October 2020 to discuss your options. This could include rearranging to a later date, if that's what you would prefer.

We understand that this is very worrying but, please don't call us, our phone lines are extremely busy. We'll be getting in touch with everyone who has a booking that's been affected by these changes.

We won't be accepting any new ceremony bookings to take place before 1 October 2020, either online or over the phone.

You'll still be able to use our online form to book a ceremony from 1 October onwards, but this may be subject to change following government advice about COVID-19.

Notice of marriage

You won’t be able to make an appointment, either online or by phone, to give Notice of Marriage until further notice. 

If you've already booked an appointment we'll contact you to rearrange it.

Birth registrations

We've suspended all birth registration appointments until further notice, in line with government advice. We’ll contact anyone who has already booked an appointment to rearrange.

This situation is under constant review and we'll be guided by further updates from the government about registering births. 

You can still claim Child Benefit if you've not been able to register the birth of your child.

You can't currently book an appointment to register a birth, either online or by phone. We'll update this page when the service is available. 

Birth re-registrations

All birth re-registrations have been suspended until further notice. Please don't call us or try to book online, as we won't be able to arrange an appointment for you.  

Still birth registrations

We've suspended all appointments to register a stillborn baby until further notice.

Copy certificates

Our usual copy certificate service has been suspended until further notice.

We’ll only produce a copy certificate in exceptional circumstances, please contact us for further advice if this applies to you.

Citizenship ceremonies

We're cancelling all citizenship ceremonies until further notice. 

Due to COVID-19 changes to services you'll now have up to six months after your arrival in the UK to book your ceremony.