How we're supporting NHS Test and Trace

As we begin the phased reopening of our libraries, we will be collecting visitor details to support the NHS test and trace and ensure we can safely remain open.

What is the NHS test and trace service?

The NHS test and trace service is part of our COVID-19 response which:

  • Ensures that anyone who develops symptoms of coronavirus (COVID-19) can quickly be tested to find out if they have the virus, and also includes targeted asymptomatic testing of NHS and social care staff and care home residents.
  • Helps trace close recent contacts of anyone who tests positive for coronavirus and, if necessary, notifies them that they must self-isolate at home to help stop the spread of the virus.

This is important as lockdown measures are eased and will help us return to a more normal way of life and reduce the risk of needing local lockdowns in the future.

Find out more about NHS test and trace.

Why we will be collecting data

It is important for us to collect details from our staff, customers and visitors to support the NHS test and trace system should they need contacting after their visit.

This will help the NHS to identify anyone who may have been in contact with COVID-19 and to help minimise the spread and contain any clusters.

What data we'll collect

We will be collecting:

  • your name,
  • your contact number,
  • the time you arrive and the time you leave.

If you are with a large group of people or family we will ask how many people you are with and lead contact details.

What we'll do with the data

We will keep a temporary record of this data for 21 days. After 21 days we will securely dispose of this information in line with the General Data Protection Regulations (GDPR).

The NHS test and trace will only require your records if someone has tested positive and has been listed in the same building you have visited.

What if I don’t want my data to be collected?

We encourage all of our visitors to share their details to support the NHS and prevent the spread of the virus.
However, if there is a reason you don’t want this data to be collected, you can choose to opt-out.