How we're supporting NHS Test and Trace

The NHS Test and Trace service is part of the government's COVID-19 response which:

  • ensures that anyone who develops symptoms of coronavirus (COVID-19) can quickly be tested to find out if they have the virus, including the targeted asymptomatic testing of NHS and social care staff and care home residents
  • helps trace close recent contacts of anyone who tests positive for coronavirus and if necessary notifies them that they must self-isolate at home to help stop the spread of the virus.

Find out more about NHS Test and Trace.

Why we'll be collecting data

It's important for us to collect details from our staff, customers and visitors who visit our buildings to use our services to support the NHS Test and Trace system, should they need contacting after their visit.

This will help the NHS to identify anyone who may have been in contact with COVID-19 and to help minimise the spread and contain any clusters.

What data we'll collect

We'll be collecting:

  • your name
  • your contact number
  • the time you arrive and the time you leave

If you're with a large group of people or family we'll ask how many people you're with and the lead contact details.

What we'll do with the data

We'll keep a temporary record of this data for 21 days. After 21 days we'll securely dispose of this information in line with the General Data Protection Regulations (GDPR).

NHS Test and Trace will only require your records if someone has tested positive and has been listed in the same building you've visited.

What if I don’t want my data to be collected?

We encourage all of our visitors to share their details to support the NHS and prevent the spread of the virus. However, if there's a reason you don’t want this data to be collected, you can choose to opt-out.