Electric vehicle charging FAQs

Electric vehicle charging points are being installed at a number of car parks across the borough. Please browse our FAQ's below for more details.

How do I find a chargepoint?

All of the Barnsley Council EV chargepoints and other available public chargepoints are featured on Zap-Map.

How do I use the chargepoints?

There is a QR code on each chargepoint so before use, simply scan the QR code on your mobile phone and it will bring up a screen detailing the charge point you are at, the per KWh cost of charging and the maximum power of the charge.

You can then choose to either start charging with direct payment or to download the app.

If you select direct payment, simply add your card details, press confirm and start charging.

If you select the app, you can download it to your phone (if it’s your first time of using it) and your details will be stored for future use.

If you don’t have a smartphone, you can call 0203 8681036 with your debit card details to start a charge. You can also order a New Motion charge card if you would like to and use this charge card every time you charge your EV.  

I’m having problems using the chargepoints, what should I do?

The chargepoints are operated by New Motion. For any issues with using the chargepoint, or to report a fault, please call 0203 8681036.  

Are they free to use?

The chargepoints are not free to use. The current tariff to charge is £0.30 per kilowatt hour and this reflects the cost of the electricity supplied, as well as the cost of maintaining the chargepoint network and providing the service.

Can I park for free if I’m charging?

Most of the car parks are free to use, and those which are chargeable are free to use overnight and at other times. Please see the car parks and on-street parking section of our website for more information. You'll need to pay for parking as normal when charges apply.

Why aren’t there any near me?

The chargepoint locations were decided in 2018/19 and aim to provide EV charging in both our town centre and our Principal Towns. If you would like to request chargepoints in your local area please contact energy@barnsley.gov.uk.

Further chargepoints will be subject to available funding and cost of electrical connection.

Are there going to be any more?

Yes! We are committed to ensuring charging infrastructure in Barnsley meets the needs of residents and visitors and we already have plans to deliver additional rapid and fast charging in the town centre including the new Glassworks multi-storey car park. We will also be developing a project to install further chargepoints across the borough using available government grant funding. If you would like to see chargepoints in your local area please contact energy@barnsley.gov.uk  

How have they been paid for?

The chargepoints have been partly funded through capital investment and partly funded through the Office for Zero Emission Vehicles (OZEV) On-Street Residential Chargepoint Scheme (ORCS) which provides funding for chargepoints for those residents who do not have access to off-street parking and are unable to charge their vehicles at home.

Chargepoint locations have been specifically chosen to provide charging for nearby areas of housing without access to off-street parking.

I’ve bought or I’m thinking of buying an electric vehicle, can you put a charger near to me?

If you have a driveway or other off-street parking you may be able to use the government’s Home Charge grant to meet some or all of the cost of installing a chargepoint at home.

If you do not have access to off-street parking and none of the current chargepoints are close to your home then please contact us at energy@barnsley.gov.uk as we will be developing further projects and making use of available grant funding from the Office for Zero Emission Vehicles (OZEV) to provide chargepoints for residents without access to off-street parking.

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