Contact us

Have you 'clicked' yet?

Using our online services to pay for things or find information quickly will save you time and may be more convenient for you. We're continuing to develop our website so that we can offer you more services online. We have a range of online forms that you can use to apply, report or pay for something.  

What do you need to contact us about?

Choose the relevant service from the list below:


To report concerns about abuse, call the following numbers:

  • to report child abuse call children's social care on (01226) 772423 
  • to report adult abuse call adult social care on (01226) 773300 

Out of office hours, or if your call is urgent, call our emergency duty team on (01226) 787789 (for both child and adult abuse).

If you are deaf or hearing impaired you can use our SAFE text service.

Find more information on our Safeguarding pages.

Council tax, benefits, business rates and council invoices

Includes council tax, council tax support, housing benefit, free school meals and business rates.

You can:

Adult social care or caring services 

Includes social care assessments and carer services.

You can:

Children and family services 

Includes school places, early years, family information service, special educational needs, children's social care, fostering and adoption, parent partnership, youth services, children in care.

You can:

Communications and marketing team

For all press and media enquiries.

Feedback about our websites and online forms

We'd like to know your views about our websites and online forms.

You can tell us about your online experience using the ratings at the bottom of each of our web pages.

Complaints, compliments or feedback

We want to know about your experience of our services.

Please tell us when you think we’ve done a good job and when you think that we can do better.

Your comments, complaints and compliments can help us to improve the services that we provide to all of our customers.

You can find out how to make a complaint here.

Other enquiries

For enquiries about anything else:

Use our Barnsley Council Help social media pages:

or call (01226) 773555


If you use British Sign Language you can use the SignVideo interpreting service to contact us. You can find more information about this service here.

Social media

To ask about a council service, use our Barnsley Council Help social media pages:

For news and events, follow the Barnsley Council social media pages:

A lot of our services also have their own social media pages. See the full list.

Make an appointment

To see someone in person, please make an appointment to come into one of our offices.


Barnsley Council, PO Box 634, Barnsley S70 9GG.

If you know the name of the service, or you're writing to a particular person, please include these details before the address.