Have you 'clicked' yet?
Using our online services to pay for things or find information quickly will save you time and may be more convenient for you. We're continuing to develop our website so that we can offer you more services online. We have a range of online forms that you can use to apply, report or pay for something.
What do you need to contact us about?
Choose the relevant service from the list below:
To report concerns about abuse, call the following numbers:
- to report child abuse call children's social care on (01226) 772423
- to report adult abuse call adult social care on (01226) 773300
Out of office hours, or if your call is urgent, call our emergency duty team on (01226) 787789 (for both child and adult abuse).
If you are deaf or hearing impaired you can use our SAFE text service.
Find more information on our Safeguarding pages.
Council tax, benefits, business rates and council invoices
Includes council tax, council tax support, housing benefit, free school meals and business rates.
- view your council tax and benefits online
- use our online live chat service for support and advice
- fill in our online enquiry form
- call (01226) 787787 (lines are open from 9am to 4pm, Monday to Friday)
Adult social care or caring services
Includes social care assessments and carer services.
- contact us online on Adult health and social care webpages
- call (01226) 773300
Children and family services
Includes school places, early years, family information service, special educational needs, children's social care, fostering and adoption, parent partnership, youth services, children in care.
- contact us online on Children, families and education webpages
- call (01226) 770770
Communications and marketing team
For all press and media enquiries.
Feedback about our websites and online forms
We'd like to know your views about our websites and online forms.
You can tell us about your online experience using the ratings at the bottom of each of our web pages.
Complaints, compliments or feedback
We want to know about your experience of our services.
Please tell us when you think we’ve done a good job and when you think that we can do better.
Your comments, complaints and compliments can help us to improve the services that we provide to all of our customers.
You can find out how to make a complaint here.
For enquiries about anything else:
Use our Barnsley Council Help social media pages:
or call (01226) 773555
To ask about a council service, use our Barnsley Council Help social media pages:
For news and events, follow the Barnsley Council social media pages:
- Barnsley Council Facebook
- Barnsley Council Twitter
- Barnsley Council YouTube
- Barnsley Council Instagram
A lot of our services also have their own social media pages. See the full list.
Make an appointment
To see someone in person, please make an appointment to come into one of our offices.
Barnsley Council, PO Box 634, Barnsley S70 9GG.
If you know the name of the service, or you're writing to a particular person, please include these details before the address.