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Report flooding
We're responsible for managing flood risk in Barnsley from surface water, groundwater and ordinary watercourses. We work alongside the emergency services, Environment Agency, Met Office, and utility companies to tackle flooding across the borough.
Flooding may be caused by:
- run-off water from fields and over-full rivers, usually following heavy rainfall
- blocked drains
- cracked or burst water pipes owned by Yorkshire Water
Who to report flooding to
Depending on the type of flooding, you'll either need to report it to us, Yorkshire Water, or the Environment Agency.
In an emergency
If there's a risk to people or property from flooding, call 999.
Call 01226 773555 if:
- there's deep water on the road, making it impassable to vehicles
- there's fast flowing water causing damage to the road
- there's fast flowing water causing damage to bridges and structures
Flooding from a public sewer
If a drainage system is discharging foul water or sewerage, it’s likely to be from a Yorkshire Water public sewer.
Yorkshire Water are responsible for maintaining the network of foul and surface water public sewers which collect water and waste from the drains of properties. Public sewers are usually in roads or public open spaces, but some may run through private gardens. Yorkshire Water has a right of access to these sewers for maintenance.
To report an overflowing public sewer, call Yorkshire Water on 0345 1242424.
Yorkshire Water also have some useful information on their website about protecting your home from flooding and dealing with sewer flooding.
Flooded rivers
To report a flooded river, call the Environment Agency on 0800 807060 (24 hour line).
Flooding from street drains, gullies or streams
For flooding caused by a blocked street drain or gully, from a stream, or from water coming up through the ground, report this to us using our online form.
You can check if a problem's already been reported, and the status of existing reports, on the map below.
Reported flooding and drainage issues map
How to report flooding to us
If you need to report flooding to us and it isn't already shown on the map, fill in our online form. Don't use this form if the flooding:
- causes a risk to people or property - call 999 instead
- involves deep or fast flowing water causing damage to roads, bridges or structures - call our emergency helpline on 01226 773555
- involves sewage - call Yorkshire Water on 0345 1242424 to report it
When you make a report using our online form, you'll need to show us on a map where the flooding is by clicking to drop a pin. You'll also need to tell us as much detail as you can about the flood. You can upload a photo of the flooded area as well, if you have one.
You can make your report anonymously, but if you'd like a receipt and reference number you need to tell us your email address.
Please note, reports won't be picked up outside office hours or over bank holidays, so if there's a risk to a person or property please call one of the emergency numbers.
After you've made your report
After you've submitted the form the flooding problem you’ve reported will appear as a pin on the map. You might need to wait a couple of minutes and refresh your screen to be able to see the status of your report.
The pin will stay on the map for at least 28 days, during which time you can come back to the webpage to check the status of your report.
Once the pin drops off the map you won't be able to make further enquiries about your report, unless you have your reference number.
What we'll do
When we receive your report we’ll visit the location to assess the problem. We'll repair any damage resulting from the flood within appropriate timescales.
For reported issues about streams we'll investigate the problem and forward your report on to the landowner.
