Adult social care

Recognised provider list (RPL)


The recognised provider list (RPL) lets adults looking for packages of care and support in Barnsley choose from a list of providers that follow a clear quality framework.

To have recognised provider status and the quality mark, providers must meet a set of minimum standards. Once approved, they can use the quality mark on their promotional material. It will also be shown on their entry in the Live Well Barnsley directory.

Being included on the RPL doesn’t represent a contract with the council. It also doesn’t allow for direct purchases from the council to providers. The RPL is for adults needing services who are either:

  • in receipt of a direct payment, including supported managed accounts (SMA)
  • private self-funders

RPL standards

To apply for RPL status and the quality mark, providers must meet several standards. These include having:

  • clear agreements with customers
  • a welcoming approach to customer comments and complaints
  • considerate and respectful conduct of staff and volunteers
  • a robust adult safeguarding policy

Having the RPL quality mark means providers:

  • have met our standards
  • will be checked on a regular basis
  • will aim to provide a quality service

Apply to be included on the RPL

Providers can apply that offer care packages and support to:

  • older people
  • learning or physically disabled adults
  • adults with a sensory impairment
  • mental health service users
  • carers
  • other adults in Barnsley

Providers who aren't based in Barnsley can still apply, but we'd expect them to provide a service to clients in Barnsley before we'd award them the logo. This doesn't stop them from registering their services on the Live Well Barnsley directory. Find out about adding a service to Live Well Barnsley.

Residential care homes can't apply to be included on the RPL for private residential care. However, they can apply if they offer support packages such as day services and respite care. If successful, only these services will be included.

If providers develop new services after their initial assessment, they'll need to re-apply to include the new services.

If successful, providers need to agree that they'll:

  • continue to deliver packages of care and support within specific quality standards
  • follow the appropriate policies and procedures
  • comply with our monitoring requirements

If a provider’s service is outside the remit of the RPL, they could still be added to Live Well Barnsley. Find out about adding a service to Live Well Barnsley.

How to apply

To apply you need to complete the RPL application form and email it, together with the required documents to

Please read our RPL guidance notes and RPL fact sheet before completing your application.

You'll need to make sure you answer every question fully, even if you've applied to be included on the RPL before.

Applications can be submitted at any time. We aim to let you know the outcome as below:

Application submitted Outcome expected
Before the end of March 2024 June 2024
Between 1 April and 31 July 2024 October 2024
Between 1 August and 30 November 2024 February 2025
Between 1 December 2024 and 31 March 2025 June 2025

More information

Inclusion on the RPL isn't and doesn't constitute a recommendation or award for services by us.

For more details, get in touch by filling in our online enquiry form.