We’ll send you a bill for your business rates in March each year for the financial year ahead
(1 April to 31 March). Contact us if you don’t receive a bill.
When you get your bill, it will tell you how much to pay and the dates you should pay your instalments. If you don't pay exactly as requested, we may send you a reminder notice and take further recovery action against you.
You can pay your bill:
- by making manual instalments by credit or debit card online.
- over the phone.
- by setting up a standing order with your bank.
You'll need to quote your business rates account number when making any manual payments. This is so your payments are allocated to your account correctly.
You can view your business rates account online, request paperless bills, and set up a Direct Debit by signing up for a My Bentax account.
In some circumstances you may be able to apply for relief or an exemption to reduce your rates bill. You can find out more by visiting our business rates reductions and reliefs page.
Pay by Direct Debit
Direct Debit is the easiest way to pay your bill. You can choose whether to pay your bill on the 5, 12, 18 or 25 of each month. You can also choose whether to pay over 10 or 12 instalments.
You can set up a Direct Debit through My Bentax.
Business rates refund
If your business rates account is in credit, we’ll automatically refund the credit to the bank account that the payment was made from. We’ll only refund your credit if you don’t owe us any further amounts of business rates.
If you’ve not received an automatic refund, you can still claim a refund by completing our online form. We may need to carry out additional security checks to verify the bank account before we can refund your credit balance this way.