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Families Information Service

Our Families Information Service provides free and confidential advice for the whole family on a range of topics, including:

Find details of the range of support available in our Virtual Family Hub, or call us on 0800 0345 340. Our Facebook page also has regular posts about things to do, handy tips, events and much more.

Support for children and young people with special educational needs and disabilities (SEND)

Our Families Information Service has a dedicated officer for disabled children and young people. They provide advice to families of children and young people aged 0 to 25 with SEND or a complex health need.

They can provide details about:

  • the local offer for children with SEND

  • local and national services, including support groups

  • how to access funded childcare places for two year olds in receipt of Disability Living Allowance (DLA)

  • how to access health, social care and education services for your child

  • the Disabled Children's Register

  • short breaks for children with disabilities, including help to apply for a short break and how to find a provider

Find details of available support in our online SEND local offer, or call us on 0800 0345 340.