Report flooding

We're responsible for managing flood risk in Barnsley, from surface water, groundwater and ordinary watercourses. We work alongside the Emergency Services, Environment Agency, Met Office, and utility companies to tackle flooding across the borough.

Flooding can be caused by:

  • run-off water from fields and over-full rivers, usually following heavy rainfall
  • blocked drains
  • cracked or burst water pipes owned by Yorkshire Water

How to report flooding

To report flooding, you need to contact one of the following services.  Check what type of flooding each service is responsible for below.

In an emergency

Call 999 if there's a risk to people or property.

Call 01226 773555 if:

  • there's deep water on the road, making it impassable to vehicles
  • there's fast flowing water causing damage to the road
  • there's fast flowing water causing damage to bridges and structures

Yorkshire Water

If a drainage system's discharging foul water or sewerage, it’s likely to be from a Yorkshire Water public sewer.

They're responsible for maintaining the network of foul and surface water public sewers, which collect water and waste from the drains of properties. Public sewers are usually in roads or public open spaces, but some may run through private gardens; Yorkshire Water has a right of access to these sewers for maintenance.

To report an overflowing public sewer, call Yorkshire Water on 0345 1 24 24 24.

They also have some useful information on their website about protecting your home from floodingdealing with sewer floodingwhat happens when your property's flooded.

Environment Agency

To report a flooded river or stream, call the Environment Agency on 0800 80 70 60
(24 hour line).

Barnsley Council

To report a blocked street drain, gully, flooding from a stream, or water coming up through the ground, use our online form. 

You can check if a problem's already been reported, and the status of existing reports, on the map below.

Flooding and drainage issues

View full-screen map

Make a report

If the flooding you're reporting isn't already showing on the map, tell us about it using our online form.

Reports won't be picked up outside office hours or over bank holidays, so if there's a risk to person or property, please call one of the emergency numbers on the top right of this page.

Before you begin

Use this form to report flooded roads or public drains in the borough.

Don't use it to report flooding involving sewage; please call Yorkshire Water on
0345 1 242 424.

Fill in the form

It only takes a couple of minutes to fill in the form. All you have to do is:

  • click on the report flooding button below to start the form
  • show us on a map where the flooding is
  • give as much detail as you can about the nature of the flood
  • upload a photo of the flooded area (optional)
  • click the submit report button

You can report flooding anonymously, but if you'd like a receipt and reference number for your report, you must provide either your email address or mobile number.

After reporting

Once you've submitted the form, you'll be returned to this webpage, where you’ll see that the flooding you’ve reported has appeared as a pin on the map. You may need to wait a couple of minutes and refresh your screen to be able to see the status of the pin on the map.

The pin will remain on the map for at least 28 days, during which time you can come back to the webpage to check the status of your report.

Once the pin drops off the map, you won't be able make further enquiries about your report, unless you have a reference number.

What we'll do

When we receive your report, we’ll visit the location to assess the problem. We'll repair any damage resulting from the flood within appropriate timescales. 

For reported issues about streams, we'll investigate the problem and forward your report on to the landowner.