Product safety

Trading Standards makes sure that consumer goods are safe in Barnsley.

We make sure all goods sold or supplied are safe to use by:

  • inspecting premises
  • regularly sampling and testing products and
  • investigating complaints

Some of the things we look at are:

  • sales of age-restricted products
  • toy safety
  • electrical product safety
  • vehicle safety

For advice about an unsafe product contact Citizens Advice Consumer Service or call them on 03454 040506.

Reporting an unsafe product

You can report an unsafe product to us using our online form.

Please provide as much detail as possible, including name and location of retailer, details of the problem and any discussions you have had. It's also useful to keep any relevant records, invoices, receipts etc in a safe place in case they are needed at some future point.

Please keep us informed of any developments, in particular where disputes have been resolved.