Consumer advice and trading standards

Trading Standards enforces a wide range of legislation to protect the consumer and ensure that businesses compete on a 'level playing field'. We make sure that people are not misled by claims, prices, descriptions and other selling techniques used by traders when they are selling goods and services.

Citizens Advice consumer service provide free, confidential and impartial advice on consumer issues. Consumers or businesses can contact the service for initial advice or call them on 03454 040506.  

Where necessary, cases with criminal implications will then be referred back to the local Trading Standards Service.