National register of taxi licence refusals and revocations (NR3)

We provide information to the national register of taxi licence refusals and revocations (NR3). This is a way licensing authorities can share details of people who have had a hackney carriage or private hire vehicle licence revoked, or their application for one refused. This is necessary to assess whether someone is a fit and proper person to hold a taxi driver's licence.

How we use the register

  • Where a taxi driver's licence is revoked or an application for one refused, we'll automatically record this decision on NR3.

  • All applications for a new licence or licence renewal will automatically be checked on NR3. If the search of NR3 shows a match with an applicant, we'll seek further information about the entry on the register from the authority that recorded it. Any information we receive as a result of a NR3 search will only be used for that specific licence application and won't be retained after the determination of that application.

Information recorded on the register

The information recorded on NR3 will be limited to:

  • name
  • date of birth
  • address and contact details
  • National Insurance number
  • driving licence number
  • decision taken
  • date of decision
  • date decision effective

The information will be retained on NR3 for a period of 25 years.

Revoked or refused licences

If your licence has been revoked or refused you have the right to access your information which is held on the register.  You can do this by submitting a personal information request or by contacting the National Anti Fraud Network.  

When applying for a taxi driver's licence

When you apply for a new taxi driver's licence or to renew a taxi driver's licence we'll automatically check NR3. This is a mandatory part of applying for and being granted a taxi driver's licence.

Our taxi and private hire licensing policy includes information about how we'll deal with requests by other authorities for further information about entries on NR3. It also includes details about how we'll use any information provided to us.

Data protection

Information will be processed in accordance with the Data Protection Act (DPA) and General Data Protection Regulation (GDPR). Please see our Taxi licencing privacy policy for further information. Any searches, provision or receipt of information of or under NR3 are necessary to our statutory licensing function of making sure that all drivers are fit and proper to hold the applicable licence. It is not intended that any NR3 data will be transferred out of the United Kingdom.

If you wish to raise any issue related to the data protection legislation, including by relying on any of the rights afforded to data subjects under the GDPR, you can do so to our Data Protection Officer by emailing

You also always have the right to make a complaint to the Information Commissioner’s Office (ICO). Advice on how to raise a concern about the handling of data can be found on the ICO website.