Report obstructive parking

We have a responsibility to keep the roads and footpaths in the borough safe to use.

Illegally parked vehicles cost the council thousands of pounds a year in damaged paving and grass verges, and cause serious problems for blind, disabled and older people. 

Equipment belonging to public utilities, such as gas mains, water mains, sewer connections, and telecoms services, can also be damaged by motorists driving over or along raised footways.

Why pavement parking is a problem

It's not an offence to park a vehicle (other than a heavy goods vehicle) on a grass verge or pavement unless:

  • it causes an obstruction
  • there are waiting restrictions on the road (which also apply to the verge)
  • there's a local by-law in place prohibiting it.

It is, however, a nuisance and potential hazard to:

  • pedestrians if they have to step into the road to avoid the obstructing vehicle
  • anyone in a wheelchair or with a pushchair if the width of the pavement is restricted 
  • pedestrian safety, where pavement damage from vehicles creates a trip hazard

Dropped kerbs

It's an obstruction to park alongside a dropped kerb that allow access to, and exit from, a business or residential property.

It's an offence to park alongside a kerb that's been lowered to make it easier for pedestrians, including wheelchair and pushchair users, and the visually impaired, to get on and off the pavement. We actively enforce against obstructing pedestrian dropped kerbs.

Action we take against obstructive parking

We have no power to take action against motorists who park on pavements where there are no yellow lines. Ring 101, the police non-emergency number, and they may deal with the issue as an obstruction.

If you park on a pavement or verge where there are waiting restrictions (yellow lines) on the road adjacent to the pavement, we can issue you with a parking ticket (known as a Penalty Charge Notice) Officer, as you'll be in contravention of a traffic order. (Waiting restrictions cover the highway from the centre of the road to the back of the footpath)

You can find more information about parking on pavements in The Highway Code.

How to report obstructive parking

To report a parking obstruction, please use our online form.  

You can check if the obstruction's already been reported, and the status of existing reports, on the map below.

Obstructive parking

View full-screen map

Make a report

If the parking obstruction you want to tell us about isn't on the map, report it online below.

Please note that reports won't be picked up outside office hours or over bank holidays.

Before you begin

Use this form to report obstructive parking:

  • on pavements and verges where there are parking restrictions on the adjacent road
  • where someone's obstructing a kerb that's been lowered to help pedestrians, including wheelchair and pushchair users, to get on and off the pavement easily

Don't use this form to report vehicles parked across your drive, or parked on pavements or verges where there are no parking restrictions.  

We're unable to remove the vehicle, so you should ring the police non-emergency number (101) and they'll get the obstructing vehicle removed.

Fill in the form

It only takes a couple of minutes to fill in the form. All you have to do is:

  • click on the report obstructive parking button below to start the form
  • show us on a map where the obstructing vehicle is by clicking to drop a pin; if you don't drop the pin in the right place you can move it around the map to the exact location of the obstructing vehicle
  • give as much detail as you can about the nature of the obstruction
  • upload a photo of the obstructing vehicle (optional)
  • click the submit report button

You can report a obstructive parking anonymously, but if you'd like a receipt and reference number for your report, you must provide either your email address or mobile number.

After reporting

Once you've submitted the form, you'll be returned to this webpage, where you’ll see that the issue you’ve reported has appeared as a pin on the map. You may need to wait a couple of minutes and refresh your screen to be able to see the status of the pin on the map.

The pin will remain on the map for at least 28 days, during which time you can come back to the webpage to check the status of your report.

Once the pin drops off the map, you won't be able make further enquiries about your report, unless you have a reference number.

What we'll do

We'll investigate your report and take enforcement action against anyone contravening a traffic regulation order by issuing a parking fine (Penalty Charge Notice).