Free to Go travel training

Free to Go helps people to develop the skills they need to travel independently and safely. 

There is a charge for the service. We'll assess your circumstances to see whether you qualify for help to secure funding to pay for Free to Go training. 

People who may benefit from the Free to Go scheme include:

  • adults with a learning or physical disability
  • people with sensory impairments
  • children with special educational needs
  • people who have mental health issues
  • children and young people in transition
  • other vulnerable people

How to apply

You can apply for Free to Go if:

  • you need help to travel independently for the first time
  • you've lost the skills and confidence to travel on public transport

You can also ask a social worker to refer you to us.  

How it works

Free to Go employs travel trainers who'll meet with you, and other people in your support circle. They'll talk about your needs and ask about your experience of travelling.  

Once we know more about the kind of support you need, we'll arrange to do a practical assessment with you. We'll look at things we need to consider to enable you to travel confidently and safely. These might include physical, mobility or other personal challenges that might prevent you travelling.

We'll then look at matching you with a suitable 'travel buddy' from our team of travel trainers. 

We'll also work with you to plan routes for places that you want to travel to. We'll take into consideration public transport, walking, crossing roads etc.  We can produce these documents in easy read for you to make them more accessible.

To help you, we'll use things like flip-over books and pictures showing the routes by landmarks. We'll give you a help card with emergency contact numbers on in case you need them. The plans we give you will always be tailored to your needs, and in a format that you can understand.

A risk assessment is completed to eliminate or reduce risk, as far as is possible.

Contact us if you need more information about the scheme.

What our service users say

"I used to go everywhere in a taxi. it cost a lot of money. Working with Free to Go and becoming an independent traveller on public transport has saved me pounds"

"Free to Go taught me how to use my mobile phone. If there's a problem when I'm out, I can easily contact someone".

"I'm proud of how far I have come. Without the support of Free to Go, I'd be stuck in the house. Now I have a job and Free to Go has helped me regain my independence".