Planning your care and support services

Personal budgets

If, after your assessment, you qualify for some help from us to arrange and pay for your care services, we'll tell you how much money is available to spend on your care and support needs. We call this your personal budget.

We'll also talk to you about the different ways you can manage this money.  You can choose to:

  • have a 'direct payment' into your bank account, for you to arrange your own care services
  • have it paid to a family member or an agreed third party who is going to arrange your care and support services
  • ask us to manage it for you, by arranging services on your behalf

We'll work out a support plan with you to agree how your personal budget is going to be spent, to meet your needs. Your support plan will include things like:

  • the support you currently have in place
  • what you want to achieve for yourself
  • what help you'll get
  • who'll provide it (you may want to employ your own personal assistant or buy support from an agency)
  • when and how often you'll get help
  • any equipment or minor adaptations that would help you to live at home
  • support within your community

Watch our films

  • Personal budgets - how adult social care has changed, to offer you more choice and control through a personal budget.
  • Getting an assessment - planning your support, managing your personal budget and recruiting a personal assistant.
  • Becoming a personal assistant - for people who are interested in being a personal assistant, what's involved and how we can support you with information and training. 

Some of our service users who have a personal budget have gone on film to talk about their experiences, and to tell you how their services have changed the way that they live. You can watch them here:

Easy Read links

In Control is a national charity that has developed some factsheets about personal budgets or you can listen to the audio versions here.

The Social Care Institute for Excellence has also produced a helpful Easy Read guide to personalisation.

Download other useful Easy Read documents about personalisation here.