If your assessment shows you qualify for help from us to arrange and pay for your care services, we'll tell you how much money you're entitled to. We call this your personal budget.
We'll also talk to you about the different ways you can manage this money. You may choose to:
- have a 'direct payment' into your bank account for you to arrange your own care services
- have it paid to a family member or agreed third party to arrange your care and support services
- ask us to manage it for you by arranging services on your behalf
We'll work out a support plan with you. We'll agree how your personal budget is going to be spent to meet your needs. Your support plan will include things like:
- the support you currently have in place
- what you want to achieve for yourself
- what help you'll get
- who'll provide it (you may want to employ your own personal assistant or buy support from an agency)
- when and how often you'll get help
- any equipment or minor adaptations that would help you to live at home
- support within your community
Watch our films
- Personal budgets - how adult social care offers you more choice and control through a personal budget.
- Getting an assessment - planning your support, managing your personal budget and recruiting a personal assistant.
- Becoming a personal assistant - what's involved and how we can support you.
Below you can listen to the experiences of some of our service users who have a personal budget. You can hear first hand how their services have changed the way they live.
Easy read links
The Social Care Institute for Excellence has a helpful easy read guide to personalisation.