Planning your care and support services

Personal budgets

If your assessment shows you qualify for help from us to arrange and pay for your care services, we'll tell you how much money you're entitled to. We call this your personal budget.

We'll also talk to you about the different ways you can manage this money.  You may choose to:

  • have a 'direct payment' into your bank account for you to arrange your own care services
  • have it paid to a family member or agreed third party to arrange your care and support services
  • ask us to manage it for you by arranging services on your behalf

We'll work out a support plan with you. We'll agree how your personal budget is going to be spent to meet your needs. Your support plan will include things like:

  • the support you currently have in place
  • what you want to achieve for yourself
  • what help you'll get
  • who'll provide it (you may want to employ your own personal assistant or buy support from an agency)
  • when and how often you'll get help
  • any equipment or minor adaptations that would help you to live at home
  • support within your community

Watch our films

Below you can listen to the experiences of some of our services users who have a personal budget. You can hear firsthand how their services have changed the way they live.

Easy Read links

In Control national charity has developed some factsheets about personal budgets.  You can also listen to the audio versions here.

The Social Care Institute for Excellence has a helpful Easy Read guide to personalisation.

Download other useful Easy Read documents about personalisation.