How we use the information you provide

We collect and share information about you to help us provide the services that you and your family need.

If you want to see a copy of the information we hold and share about you, please contact us.

Why we need your information

Collecting information about you or your child helps us give you the support and care that you need.  For example, if your child has special educational needs, we need to know what those needs are so that we can tailor our support to those needs.

The information and data that we gather also helps us to fulfil our requirements, measure our performance, and make decisions based on relevant statistics.  We’ll never use statistics in a way that identifies you or your child.

Who we share your information with

We’re required to pass on some of the information we collect (but not the names of individual children) to the Department for Education (DfE).  They use it to help them develop policy, manage council performance, and to help develop good practice. 

Who we ask for information

As well as using the information we collect from you, social workers may ask for information from agencies such as health, probation, and others when they’re making an assessment of your child’s needs.  In most cases, they’ll seek your consent before requesting information, but sometimes they’ll do so without your consent, if they need to protect your child.

There’s more information about how we store and use data in our privacy notice.