What we do with your personal information

We process personal data for the following purposes:

  • for the purpose for which you provided the information, for example processing information given on a benefit claim form and to monitor the council’s performance in responding to your request
  • to allow the council to be able to communicate and provide services
  • for council tax payments to fund local services to you and in the community
  • to ensure that the council meets its legal requirements, including obligations imposed under the Equality and Health and Safety Acts
  • where necessary, for the council’s law enforcement functions, for example licensing, planning enforcement, trading standards, food safety, etc, where the council is legally obliged to undertake such processing
  • where the processing is necessary for the council to comply with its legal obligations, for example the prevention and/or detection of crime
  • to process financial transactions including grants, payments and benefits involving the council, or where the council is acting on behalf of other government bodies, for example Department for Works and Pensions
  • where you have consented to the processing
  • where necessary to protect individuals from harm or injury
  • to improve the health of the population we serve. To help with this we use data and information from a range of sources (such as Office for National Statistics births and deaths data and hospital episode statistics) to understand more about the nature and causes of ill-health and the health and care needs in the area.
  • where otherwise permitted under the Data Protection Act 1998, for example disclosure to comply with legal obligations. For further information on the Data Protection Act, refer to the Information Commissioner’s website.

Other ways we may use your information

We might use your information for purposes other than delivering a service to you. 

Information may or may not be anonymised to improve and develop services. This information is used for:

  • identifying the speed of delivery and quality of service
  • the efficient and effective allocation of resources across the borough
  • investigating trends
  • staff training and development.  

Where we use your information in these ways, we tell you and you have a right to refuse (although you can change your mind at a later date) unless the disclosure is required by court order, law or the public interest.

Sharing your information

We have signed an inter-agency information sharing protocol with a number of partner organisations in South and West Yorkshire.  It sets out a framework for good practice for information sharing agreements, between ourselves and other organisations.