What we do with your personal information

As a Council we process personal data for a number of purposes, some examples being:

  • processing information given on a benefit claim form and to monitor the council’s performance in responding to your request
  • to allow the council to be able to communicate and provide services
  • for council tax payments to fund local services to you and in the community
  • to ensure that the council meets its legal requirements, including obligations imposed under the Equality and Health and Safety Acts
  • where necessary, for the council’s law enforcement functions, for example licensing, planning enforcement, trading standards, food safety, etc, where the council is legally obliged to undertake such processing
  • where the processing is necessary for the council to comply with its legal obligations, for example the prevention and/or detection of crime/fraud
  • to process financial transactions including grants, payments and benefits involving the council, or where the council is acting on behalf of other government bodies, for example the Department for Works and Pensions
  • where you have consented to the processing
  • where necessary to protect individuals from harm or injury
  • to improve the health of the population we serve. To help with this we use data and information from a range of sources (such as Office for National Statistics births and deaths data and hospital episode statistics) to understand more about the nature and causes of ill-health and the health and care needs in the area.
  • where otherwise permitted under Data Protection Legislation, for example disclosure to comply with legal obligations. For further information on Data Protection Legislation, refer to the Information Commissioner’s Office website.

We may need to share some information about you with other organisations, for example, the Department of Work and Pensions, NHS, Police or care agencies, and third parties working on the council’s behalf, so we can all work together for your benefit. We'll only ever pass information about you to them if there is a genuine need for it and we have your permission, or where the law allows this.

We may also use inferred anonymous demographic data to help improve our services. You can ask for more information from our economic regeneration team through the personal information requests.

In addition to this, we may also share this information with other bodies responsible for auditing and administering public funds for these purposes. For more information you read about data sharing for the prevention and detection of fraud.

If you feel we've breached your personal data you can report it to us.