CCTV

CCTV (closed circuit television) cameras help to prevent anti-social behaviour and crime.

We realise that CCTV in public areas may cause worry. There is a national set of rules called the Code of Practice, which is used to make sure that CCTV footage is only collected and kept as it should be. The recordings are kept secure and private.

We work together with the police to ensure we make good use of CCTV footage. Meetings take place where we talk about the best ways to use it.

CCTV in Barnsley is used for the following purposes:

  • to work with the police to improve community safety
  • to reduce the fear of crime by helping the police in the prevention and detection of crime
  • to help identify, arrest and prosecute criminals
  • to help police collect information about things that may have been filmed and respond to them
  • to give us information to help us take action using our licensing powers
  • to monitor the flow of traffic on the road network, traffic signal timings, surveys for transportation and future scheme planning
  • to monitor major events and incidents for public safety, staff protection, security and insurance purposes

We will make sure we meet the standard needed to obey the acts of parliament that regulate the capture, storage and release of CCTV footage.  They are the:

Where matters are the subject of criminal investigations, we will provide evidence using the procedures within the Police and Criminal Evidence Act 1996 (PACE).

Can I request access to the footage?

CCTV footage can only be released under certain circumstances, and how you can request access to footage can vary depending upon the circumstances, as outlined below.

Please note we can’t always release CCTV footage and members of the public are not permitted to view CCTV footage unless this relates to them personally (i.e. you are identified within the footage).

Car collisions or incidents

Members of the public will not receive or are permitted to view this type of CCTV footage. If you've been involved in an incident, the following action is advised:

  • For car collisions or incidents without police involvement or a crime number, please contact your insurance company or solicitor to request the footage. We ask that insurance companies or solicitors complete the CCTV images form and return it to InformationRequests@barnsley.gov.uk
  • For car collisions or incidents with a police crime number, or to report an incident or crime please contact the police who have a process for requesting CCTV footage in relation to these matters. You should not contact us directly as we will simply direct you to the police.

Incidents of crime

CCTV footage will not be released to members of the public where it relates to incidents that are under investigation by the police or other law enforcement agency.

Footage can be requested by the police or other law enforcement agency when they are investigating incidents. In the case of civil law, insurance companies and solicitors can also request footage when they are investigating an insurance claim or other incident where the allegation needs to be verified.

Please note a refusal to review footage of this type can occur without providing a reason why.

Parking tickets, fixed penalty notices or lost property

Parking tickets or penalty charge notices need to be addressed directly with the organisation who has issued this.  CCTV footage cannot be released to resolve these types of disputes.

CCTV footage of other people

CCTV footage of other individuals will not be released as this is third party information and is personal to them so cannot be disclosed.

CCTV Subject Access Requests

You can make a request for any personal information you believe we may hold.  We call this a subject access request and we would process this in accordance with the Data Protection Act 2018.

For further information on how to request your personal information and what will happen next please visit our personal information requests page.

If your subject access request relates to CCTV footage only the images held that include yourself may be released. 

CCTV Freedom of Information Act requests

You can make a request for any information the council may hold under the Freedom of Information (FOI) Act 2000. An FOI request is not about personal information held, but could be for example, about "how many CCTV cameras are there in Barnsley?". 

For further information on how to make a FOI request and what will happen next please visit our non-personal information requests page.

We will not release CCTV footage under a FOI request where third parties may be identifiable, or incidents are under police or criminal investigation or release of the footage may lead to distress to the persons involved in an incident.

To find out more information about your rights in relation to requesting information please visit the Information Commissioner’s Office website.