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Report insects from a business

If insects from a nearby business are affecting your home or garden, you can report this to us.

The most likely sources of insects include:

• farms 
• sewage treatment works
• manure or silage storage areas
• animal or poultry houses
• landfill sites, tips and waste transfer stations

If you want help to deal with insects that aren't coming from a business, such as ants or wasps, you should contact our pest control service. 

How to report insects

Use our online form below to report an insect problem to us. In the form you need to tell us:

• the address, site or area where the problem is
• when you noticed it and how long it's been happening
• how the problem affects you or your home
• any action you've taken to resolve it yourself
• your name, address and contact details (we won't share these with the person or business you're reporting)

What happens next

When we receive your report, we'll use the details you've told us and guidance in the Environmental Protection Act 1990 to decide if we can investigate the problem. We'll usually contact or visit the business to decide if the insects are a 'statutory nuisance'. We'll also check what measures are already in place to control the insects, and advise the owner on any action they should take to reduce them.

If this doesn't resolve the problem we can issue a notice and take legal action if the problem continues.