Adult Skills and Community Learning

Course content

This course is for adults who have limited digital skills and knowledge. It will prepare you with knowledge and basic skills you need to help you to become confident with digital skills. You can then use these skills to help you with employment and everyday life.

You'll gain awareness about how to keep yourself safe when using the internet and how to create secure passwords. You'll use different devices and explore accessibility settings to customise them to suit you. You'll use a keyboard on a computer, tablet or phone to help you to access local resources. This includes our website or searching for jobs.

The main aim is to develop your digital skills and help you to become independent in the digital world. It helps you with these key skills and words.

This course will help you to:

Develop digital skills and increase awareness of key words:

  • Connect your device to a safe and secure Wi-Fi network.
  • Know how to keep passwords and personal information safe.

Interact with digital devices and handle information appropriately:

  • Understand and evaluate what information or content may, or may not, be reliable.
  • Understand and conform with your organisation’s policy for IT use.

Create, edit, and store digital content:

  • Understand that the cloud is a way to store information and content in a remote location.
  • Organise information and content using files and folders on a device or the cloud.
  • Use Microsoft Office to create working documents.

Share content and communicate effectively using digital devices:

  • Understand the importance of communicating securely.

Be safe, confident, and responsible online:

  • Understand the risks and threats involved in carrying out activities online and the importance of working securely.
  • Be aware of common scams and what you can do to keep yourself safe.

You'll also gain the following skills for work:

  • Work as part of a team, sharing ideas and helping peers to complete a task.
  • Have a positive attitude to plan your own work and complete it within a timeframe.
  • Be a good listener and follow instructions accurately.
  • Be resilient and have the ability to stick with a task, even if things don’t go to plan. It will also teach you to learn from setbacks.
  • Literacy and numeracy skills will be supported throughout the course.

Course delivery 

  • Classroom based delivery.
  • 2 x 3 hour sessions for 10 weeks (or 1 x 3 session for a maximum of 20 weeks. This is dependent on how much learning you need).
  • Tutor-led sessions.
  • At least 30 minutes of individual tasks to be completed after each session.

What you need

  • A mobile phone - it doesn't need credit, but must accept text messages. It will be used to verify your free Office 365 account.
  • Folder, paper or notebook and pen.
  • To attend all sessions.

Entry requirements

It's vital that you:

  • Have a commitment to learning.
  • Want to become independent in using online services or devices.

Learners will have already completed either of the following with Adult Skills and Community Learning:

  • Information Advice and Guidance and initial assessment on the BKSB or Microsoft software.
  • Getting Started with Digital Skills course.

The level that you study at will be determined by your initial assessment results.

You'll be given an Office 365 account, but its crucial you have your own mobile phone that can receive text.

Course fees

This course is free for all learners aged 19+ with no or low digital skills.

How to apply


  • Functional digital skills - entry 3
  • Digital skills in the workplace - entry 3

What our learners say

  • I enjoyed learning digital skills because it allowed me to use the computer to communicate with others. I also learnt to speak loudly for communication purposes.
    Adult learner