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Bulky waste collections

You can use our bulky waste collection service to dispose of items if they're too big to put in your bin and you can't take them to a household waste recycling centre.

Before arranging a collection, you might want to think about donating the items to a charity, such as Barnsley Hospice or British Heart Foundation. They'll usually collect items that can be reused free of charge. You could also use Freecycle.

Standard items we can collect

The following is the list of items we can collect as part of our standard collection service:

A

  • Animal cage or pet carrier

  • Armchair

B

  • Bath (not metal)

  • Barbecue (gas or charcoal - no bottle)

  • Bed frame or base (not including mattress and/or detachable headboard)

  • Bedside cabinet

  • Bidet

  • Bike, scooter or trike

  • Black sacks filled with general household waste (must not contain food waste). Five black sacks count as one item and we can collect a maximum of 10 sacks (two items) per collection.

  • Blind

  • Bookcase

  • Bread maker

  • Bureau or desk

C

  • Cabinet or display case (no glass)

  • Cardboard (tied bundle)

  • Carpet, underlay or lino (rolled and tied, max 25kg)

  • Chair (dining, upholstered or office)

  • Chaise longue

  • Child car seat

  • Christmas tree (artificial, plastic or real)

  • Clothes line or rotary airer

  • Coffee machine

  • Commode

  • Compost bin

  • Computer base or monitor

  • Cooker (gas or electric)

  • Cot (dismantled)

  • Cushion

D

  • De-humidifier

  • Dishwasher

  • Door (internal only - no glass)

  • Drawers or chest

  • Dressing table (no glass/mirrors)

  • Drill

  • DVD or CD holder

  • DVD or video player

E

  • Exercise equipment (not electric)

  • Extractor fan

F

  • Fire (gas or electric)

  • Fire guard

  • Fire surround (wood only)

  • Foot stool or pouffe

  • Fridge or freezer (domestic only and not American-style - must be empty of food)

G

  • Garden bench

  • Garden chair

  • Garden table

  • Gate (max 2m x 1.4m)

  • Golf bag, trolley or clubs

H

  • Headboard

  • Hedge trimmer (electric, petrol or manual)

  • HiFi or stereo

  • Hob (gas or electric)

  • Hoover or vacuum cleaner

  • Hutch

I

  • Ironing board

K

  • Kettle

  • Kitchen unit or worktop (max length 3m)

L

  • Lagging

  • Laminate flooring (tied bundles, max 25kg)

  • Lawn mower (electric, petrol or manual)

  • Leaf blower (electric, petrol or manual)

  • Lighting/lamp

M

  • Mattress

  • Metal bar (max length 3m)

  • Microwave or mini oven

O

  • Ottoman, blanket box, storage box or toy box

  • Oven (gas or electric)

P

  • Paddling pool

  • Pallet

  • Parasol or umbrella

  • Patio heater (no gas bottle)

  • Pedal bin or kitchen bin

  • Playpen

  • Pram, pushchair, buggy or stroller

R

  • Radiator or heater

  • Radio

  • Rug (rolled and tied)

S

  • Satellite dish

  • Saw

  • Scooter

  • Seesaw

  • Settee or sofa

  • Sewing or knitting machine

  • Shower tray

  • Sink (bathroom or kitchen)

  • Sky box, Freeview box or digital box

  • Slide (dismantled)

  • Slow cooker or electric pan

  • Sofa bed or futon

  • Stepladder or ladders (max length 3m)

  • Stool or bar stool

  • Strimmer (electric or petrol)

  • Suitcase

  • Sun lounger

  • Sunbed (no tubes)

  • Swing (dismantled)

T

  • Table (dining table, coffee table, lamp table or side table - no glass)

  • Tent or tent pole

  • Toaster

  • Toilet, toilet bowl or cistern

  • Toy (large or small)

  • Trampoline (small and dismantled)

  • Tumble dryer

  • TV cabinet, TV stand or TV unit (no glass)

  • TV or television

  • TV aerial or television aerial

W

  • Wardrobe (must be emptied - no glass or mirrors)

  • Washing machine

  • Water butt

  • Wheelbarrow

  • Wood (tied bundles, maximum weight of 25kg)

Collection of black sacks

We can collect five black sacks of general household waste and count these as one standard item. The sacks must not contain any food waste.

The maximum number of black sacks we'll collect per order is 10 (two items).

Collection of items not on our standard list

To ask us to collect something that's not on our standard list of items, complete the online form to request a collection and we'll email you a quote for collecting the items.

  • For an American-style fridge freezer, select 'American fridge freezer' from the list. (Fridge freezers must be empty of food.)

  • For other items not on our standard list, select the 'Other' option, add a description, and upload a photo if you can.

Charges

The charges for our bulky waste collection service are:

  • £28 for up to two items on our standard list
  • £8.75 for each additional item on our standard list, up to a maximum of 12

If you need to dismantle something (such as a wardrobe) we'll still count it as one item.

If you ask us to collect something that isn't our standard list, if you have more than 12 items, or if you're a landlord or business, we'll email you a quote for collecting your items.

Request a collection

There are currently delays to this service

This is because one of our recycling partners has gone into administration, and there are also rules in place about how some bulky items must be safely recycled.

We're working to put alternative arrangements in place. At the moment, collections may take longer than usual.

We're sorry for any inconvenience this may cause.

You can request and pay for a bulky waste collection by registering for an online self-service account. If you're a business or landlord, you can add your business details to your profile after creating your account.

How to add business details to your profile

If you're a business or landlord, you can add your business to your profile after setting up a personal online account. To add your business:

  • Select 'Add' in the business details section of your profile page.
  • Select your business name from the account list. If it's not there, select 'Yes' next to the 'Account not found' option.
  • Enter your company name, business type and registration number (optional).
  • Select if your business address is the same as your profile address, or enter a different one.
  • Select 'Add company'.

Your business will then be added to your profile.

When you start a new request, you'll be able to choose if it's a personal request or for your business.

Help us improve this digital service by leaving us feedback about your experience.

When we'll collect your items

If all your items are on our standard list, we'll collect them within 12 working days of you making the payment.

If you ask us to collect something that isn't on our standard list, if you have more than 12 items, or if you're a landlord or business, we'll email you a quote and a link to pay online. We'll then pick your items up within 12 working days of you making the payment.

Getting your items ready for collection

You'll receive an email from us once you've paid for your collection. You need to put the items outside your home as soon as you receive this email. We won't come back for any items that you don't put out in time.

Your items must be left within the boundary of your property and not obstruct the pavement. Please make sure they're easy for us to access and are all left clearly together. We won't come back for items that we can't access (for example, if they're behind a locked gate). Items like fridges or wardrobes must also be empty or we won't collect them.

If we're unable to collect your items as you've not put them out on time, we can't access them, or they're contaminated (eg food has been left in a fridge), we won't refund your collection fee.

Please only dismantle an item as much as is needed to remove it from your property. If you do need to dismantle an item, please bundle all of the pieces or place them together in a pile. This will help our crew load the items onto the collection vehicle when they pick your items up.

Checking the status of your collection

You can check the status of your collection at any time in your online account.