Hate and harassment

What happens after you report a hate crime

We'll contact you to talk about what we can do to make you feel safer. We usually do this within one working day. We may ask our liaison officers or victim support to talk to you.

We'll investigate the incident so we can take appropriate action. This could include:

• prosecution
• restorative justice
• enforcement action by Berneslai Homes
• a warning

While you can report hate crime without giving your details, although it could make it difficult to investigate.

Reporting for someone else

If you witness a hate incident you can report it, even if you don't know the name of the person it happened to.

Reporting online hate or abuse

Many social media platforms have standards which set out how those using them should behave. Posts or comments which are abusive, harmful, harassment or false go against these standards and can be reported.

The platform may decide to take action against the reported content. You can also take action to protect yourself by blocking those who aren't acting as they should online.

Find out more about how you can report posts or comments:

• report something to Facebook
• report abusive behaviour to X
• report a post or profile on Instagram
• report inappropriate content on YouTube
• report a problem on TikTok

Other ways to report hate crime

As well as the ways listed above, you can also report hate crime to:

• Barnsley Council on 01226 775656 or send an email to safer@barnsley.gov.uk
  
  
• Library @ the Lightbox, 1 Glass Works, Barnsley, S70 1GW. You can also send an email to barnsleylibraryenquiries@barnsley.gov.uk.
  
  
• Adult Learning Services, Floor 2, Wellington House, Market Street, Barnsley, S70 1WA. You can also call them on 01226 775270 or 775271 or send an email to adultlearning@bansley.gov.uk.
  
  
• Berneslai Homes on 01226 787878 or send an email to customerservices@berneslaihomes.co.uk.
  
  
• Victim Support on 01226 243761. Victim Support respond to the needs of victims and witnesses living in Barnsley. This could be via phone support, home visits or office visits. Volunteers are trained in hate crime.
  
  
• Citizens Advice Barnsley (CAB) on 03444 111 444, Monday to Friday 10am to 4pm. If you're Deaf or hard of hearing you can use text relay on 03444 111 445. You can also contact Citizens Advice Barnsley online. CAB provide advice about debt, employment, housing, benefits, tax credits and immigration issues.
  
  
• Refugee Council, 23 Queens Road, Barnsley, S71 1AN on 01226 320111. They offer support and advice for those seeking asylum and refugees.
  
  
• Education Learning Support Hub (ELSH), 5 Warren Quarry Lane, Barnsley, S70 4NF on 01226 643249. ELSH provides learning to help adults not in education, employment or training. They also help asylum seekers, refugees and migrants.

• Report hate crime to True Vision online. True Vision provides hate crime information and advice.
  
  
• Stop Hate UK
  
  
• Tell MAMA (Measuring Anti-Muslim Attacks)

Support the campaign

No place for hate isn't just about tackling hate on our own social media pages. We want to create positive online communities across Barnsley and beyond. That's why we're asking for our everyone to get involved.

You can download our social media assets and share these onto your own pages with the hashtag #NoPlaceForHate.

Tackling hate and abuse on our social media pages

We've been taking steps to tackle abuse, false information and poor behaviour on our pages. Our social media acceptable use policy covers our zero-tolerance approach to abuse. We can take action against any post or comment on our channels which breaches this policy.