Anti-social behaviour

Anti-social behaviour (ASB) is behaviour that causes harassment, alarm or distress to other people living in your neighbourhood.

It can include anything that affects someone's quality of life, including things like:

  • playing music too loud
  • dumping rubbish
  • graffiti
  • threatening or swearing at neighbours
  • criminal damage
  • assault
  • racist or homophobic abuse

We have an anti-social behaviour policy to help to tackle this, it outlines our commitment to reducing anti-social behaviour, improving the quality of life for local people and reducing crime and the fear of crime within our communities.   

Report anti-social behaviour

If you rent your home from Berneslai Homes, report the problem to your housing officer or local Safer Neighbourhood Team. Otherwise, call one of the numbers on the right or use our online form.

Community triggers

Many incidents of anti-social behaviour can be resolved by a single action by one agency. Sending a warning letter to the perpetrator may be all that's necessary to prevent the behaviour from happening again.

To resolve some cases of anti-social behaviour, several agencies may need to work together.

If you feel that the anti-social behaviour you've reported hasn't been dealt with effectively, you can raise a community trigger. This requests agencies like the council, police, and housing providers to collectively review their response to your report.

The community trigger doesn't replace individual organisations' own complaints procedures. If you're dissatisfied with the conduct of an individual agency, you should use their procedures.

When to raise a community trigger

Call us to ask us to progress the community trigger on your behalf if:

  • you've reported three separate incidents of the same anti-social behaviour occurring in the last six months

You can also write to Barnsley Council Community Safety and Enforcement Service, PO Box 634, Barnsley S70 9GG.

We'll only use your personal information for the services we provide to you.

Community trigger applications 

Time period No of applications received     No of times threshold was met No of times threshold wasn't met No of case reviews carried out No of case reviews resulting in recommendations
2016/17 2 2 0 2 1
2017/18 3 3 0 3 0
2018/19 2 1 1 1 1
2019/20 1 1 0 1 0
2020/21 4 3 1 3 1