Anti-social behaviour

Anti-social behaviour (ASB) is behaviour that causes, or is likely to cause, harassment, alarm or distress to other people living in your neighbourhood.

It can range from playing your music too loud, dumping rubbish, graffiti, threatening or swearing at neighbours, to criminal damage, assault, or racist or homophobic abuse. This list is by no means exhaustive; anti-social behaviour can include anything which you feel affects your quality of life.

Report anti-social behaviour

If you rent your home from Berneslai Homes, report the problem to your housing officer or your local safer neighbourhood team; otherwise use the numbers on the right or our online form.

Community triggers

Many incidents of anti-social behaviour can be resolved by a single action by one agency. For example, a warning letter from the noise nuisance team to a household that's played loud music may be all that's needed to stop the problem happening again.

To resolve some cases of anti-social behaviour, several agencies may need to work together.

If you feel that agencies working in partnership haven't dealt effectively with anti-social behaviour you've reported, you can raise a community trigger. This is a way of asking agencies, such as the council, police and housing providers, to review collectively how they've responded to complaints of anti-social behaviour.

The community trigger doesn't replace individual organisations' own complaints procedures, which you can, and should use, where you're dissatisfied with the conduct of an individual agency.

When to raise a community trigger

Call us to ask us to progress the community trigger on your behalf if:

  • either, you personally have reported three separate incidents, relating to the same or similar issue of anti-social behaviour, which have occurred within the last six months

  • or, five different households have separately reported the anti-social behaviour issue, which has occurred within the last six months.

You can also write to Barnsley Council Community Safety and Enforcement Service, PO Box 634, Barnsley S70 9GG.

We'll only use your personal information for the services we provide to you.

Community trigger applications 

Time period No of
applications received    
No of times
threshold was met   
No of times threshold
wasn't met   
No of case
reviews carried out  
No of case reviews
resulting in recommendations
1.4.14 to 31.3.15           4       4       0       4       3
1.4.15 to 31.3.16       4       4       0       3       3
1.4.16 to 28.6.16       3       2       1       2       2