Advice for landlords

We support private landlords and letting agents in a number of ways to make sure their properties are safe and good quality.

Our landlord accreditation scheme offers benefits to landlords as well as tenants, and we also administer mandatory licences for large houses in multiple occupation (HMO). Berneslai Homes run a Property Management Service for landlords.

If you own an empty property we may be able to help bring it back into use too.

If you’re a landlord or managing agent you can find out more about your rights and responsibilities below, and you can find more detailed information for landlords on GOV.UK.

COVID-19 update for landlords

The government's advice for people to stay at home means that there are some changes to our services for tenants and landlords.

The government has issued guidance to everyone to stay alert to protect against coronavirus. Find out more about the latest advice for private rented tenants and landlords

This means some changes to the way that services for tenants and landlords are provided.

If you're a renting a property we'd recommend that you visit this webpage to read more about these changes and what they mean for private rented tenants and landlords.


As the landlord, it’s your responsibility to maintain the property and carry out repairs. It’s also your responsibility to make sure the property meets safety standards. You should give your tenants 24 hours’ notice before visiting the property.

Your tenants may get in touch with us if you take too long to carry out repairs. If we inspect the property and find unacceptable hazards we’ll contact you to discuss the options available. If informal action doesn’t resolve the issue we can escalate the complaint by using enforcement procedures.

Increasing your property’s energy efficiency - grants available towards new gas central heating systems

From 1 April 2020, it became unlawful to let most properties if the Energy Performance Certificate (EPC) rating of the property is either F or G. The property must be brought up to the minimum rating of E unless an exemption is applied for and is registered on the Public Exemptions Register. For more information please visit the government energy efficiency website.  A civil penalty of up to £4000 can be imposed for any breaches.

If you're looking to carry out improvements visit the Better Homes Barnsley website for advice on making your properties more energy efficient and keeping your tenants warmer through the winter, or call 0800 597 1500.

For a limited time we can offer grants to landlords with properties that don't have gas central heating. To qualify for the grant, tenants must be on a low income and have gas fires, electric storage heaters, or coal fires as their main source of heating. You can apply for a grant on the Better Homes Barnsley website or by calling 0800 597 1500.

More useful information for landlords